Food Safety & Quality Assurance Manager

Select Milk Producers is one of the nation’s largest and most progressive dairy cooperatives, with 32 wholly owned subsidiaries, 12 processing plants, and 8 joint ventures including Fair Oaks Farms, Continental Dairy Facilities, Continental Dairy Facilities Southwest, Mill Haven Foods, Select Custom Solutions, GreenLink and Select Services. With over 1,000 employees, the Select Milk family of companies impacts all aspects of the dairy farm business and at the heart of our family of companies, is you.

"We strive to go above and beyond what’s expected in providing for our families, leading our employees, caring for our land and animals, serving our customers, producing quality milk, and serving one another. This commitment is more than our business, it’s in our culture and our character. We believe in being accountable, in doing what’s right, in performing at our best, in setting a higher standard."

Select Milk Producers and its subsidiaries offer an attractive compensation and a best-in-class benefits package that includes but is not limited medical, vision, dental, life insurance and more that can be tailored for you and your family. Other benefits for eligible employees include 401(k) up to 6% company match, life and disability insurance, and paid holidays & vacation. We are proud to promote an equal employment opportunity workplace.

SUMMARY OF FUNCTIONS:
The manager coordinates, administers, and provides all day-to-day quality assurance activities for the production facility. The manager provides a comprehensive range of quality assurance support and service to management and staff, develops, and implements quality assurance programs, and policies. The manager is responsible to oversee and monitor operating budgets and develops internal quality assurance protocol, operating policies, and procedures in accordance with established company policy, Global Food Safety Initiatives (GFSI), and NSF Dietary Supplements certification as applicable. The Food Safety and Quality Assurance Manager (FSQA Manager) will be responsible for oversite of the Preventive Controls Qualified Individual (PCQI), the SQF Practitioner, and the SQF Quality Practitioner. In the absence of the FSQA Manager, the Division Food Safety & Quality Assurance Manager (DIV FSQA) will assume manager duties and responsibilities. In the absence of the Division Food Safety and Quality Assurance Manager, the FSQA Manager will report to the Director of Food Safety, Education, and Technical Services.

• Support a company culture of continuous improvement by participating in efficiency and improvement efforts.
• Review all product Certificates of Analysis, approve product to be shipped, release product on computer inventory and re-class product, as necessary.
• Reviews labels for products.
• Ensure contractor Good Manufacture Practices (GMPs) and Hazard Analysis of Critical Control Points (HACCP) compliance by managing the interaction between departmental personnel, contractors, and physical plant personnel.
• Conduct and document plant audits of each department daily, including audit of employee GMP’s.
• Accompany State, Food & Drug Administration (FDA) and United States Department of Agriculture (USDA) Inspector(s) during visits.
• Assist (or designate individual) State Inspector with equipment checks and product sampling.
• Audit all State seals and verify that any broken seals have been reported. Report and maintain records of broken seal reports to USDA and State Regulatory Agency.
• Support, assist, participate, and represent the company during third party audits such GFSI audits, Customer audits, internal company & plant audits, and governmental agency inspections.
• Monitor sanitation through review of CIP records daily. Investigate and report any cleaning problems. Perform random equipment checks after cleaning.
• Supervise all Quality Assurance Personnel.
• Perform training, including GMP and HACCP, and training reviews as needed.
• Provide annual Food Safety and Quality Assurance training as needed.
• Oversee the implementation and maintenance of the Environmental Monitoring Program (EMP).
• Coordinate with pest control operator to maintain pest and vermin management program to meet regulatory and customer requirements. At least monthly, audit pest control operator.
• Investigation and management of customer complaints.
• Lead Food Safety Team and Food Quality Team and present and review Food Safety and Quality Systems status to the management team.
• Manage and investigate Food Safety & Quality Systems incidents to identify root cause using quality management tools.
• Development and presentation of weekly and monthly reports as needed.
• Oversee and supervise laboratory equipment calibrations and functionality to ensure precise and accurate analysis.
• Monitor employee work habits with respect to the Safety & Health Management System.
• Member and designated leader of the Food Safety Team and Food Quality Team.
• Perform other duties, as necessary.