Job Description
Ticket Sales Account Executive
Position type: Full Time
Reports to: Sales Manager
Location: Rosemont, IL
Compensation: Salary to commensurate with experience
Benefits: Health benefits per company plans
Program Overview:
As we look forward to our eighth season, the Chicago Dogs are excited to be expanding our Ticket Sales and Service team! We are looking for someone who is passionate, willing to learn, motivated and dedicated to growing their career within an organization. Sales experience, especially sports sales experience is a plus. If this is you, then we would love to talk with you regarding our Account Executive position! Our Ticket Sales program will give you the chance to learn, implement, succeed, and grow your career rapidly in the fast-paced sports sales industry.
As a Ticket Sales Account Executive, you will be in control of your career. You will receive continuous hands on training, which will craft the skills you need to become successful in the sports sales industry. Once hired on you will go through an on-boarding program which will develop you into a full menu sales consultant. After this training, you will be able to confidently sell anything within the ticket sales realm.
In addition to the Chicago Dogs season, the Rosemont Entertainment Group hosts one of the largest light festivals in the country from November until the start of the New Year. You will be an important part of the operation and success of the festival. As a member of the Dogs staff, you will learn the ins and outs of operating and fulfilling a large scale festival.
Essential Functions: Job Duties & Responsibilities
- Sell full menu of products for the Dogs, including season ticket plans, group tickets, private outing areas and premium products.
- Service all accounts, both season ticket accounts and group accounts.
- Prospect for new business.
- Make cold calls to both local businesses and individual buyers to consult in purchasing the above products.
- Complete a minimum number of outbound calls and touchpoints daily as directed by your supervisor.
- Create revenue opportunities by generating new leads through individual prospecting and calling all leads issued by the Chicago Dogs.
- Meet or exceed weekly, monthly and annual sales goals while exceeding client expectations in value and customer service.
- Sell tickets for Winter Festival hosted at Impact Field.
- Maintain current, accurate, and detailed sales history records in CRM.
- Work all designated home games, performing various sales and service duties.
- Work all designated Winter Festival event dates.
- Work events outside of game days and represent the organization in a positive way.
- Includes weekend, holiday and late evening hours.
Job Requirements & Qualifications
- Bachelor’s Degree required.
- Minimum one year of ticket sales experience, preferably in a professional team or collegiate sports environment.
- High comfort level in making cold calls and conducting in-person presentations.
- Excellent customer service and interpersonal skills.
- Demonstrated history of success in generating revenue.
- Demonstrated skill in time management and ability to work on a deadline.
- Proven ability to multi-task while emphasizing attention to detail.
- Ability to work independently, self-starter.
- Ability to stand for long periods of time.
- Strong work ethic, results-oriented, competitive, desire to succeed.
- Enthusiastic about contributing to the success of the organization and department.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.
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