Job Description

Must reside in Texas

Job description

Are you looking for opportunities to work for a rapidly growing company with room for advancement? Support Services Group builds careers! Our company has grown over 400% in the last 12 months! So, there is a ton of room for growth and opportunity. Interested in a leadership opportunity? At Support Services Group, 95% of leadership are hired from within.

Do you want to work safely in the comfort of your own home? Do you like talking with people? Would you like the ability to maximize your earnings? This just might be the perfect job for you!

Due to the performance of our amazing Sales Team - Our clients are rewarding us with more business. More business equals more money. We'd like to share this money with you!

Equipment for this position is required. Must be MacBook or Windows 10 or higher Operating System. You must have a WebCam, Headset, and High Speed Internet.

What is in it for you?

Ongoing training designed to improve customer experience and business performance
Tons of growth opportunities (95% of our non-agent positions are filled internally)
Save Time and Money on food and transportation working safely from the comfort of your own home!
A leadership team that hears your voice; we know that when we WORK Together, we can accomplish so much more!
A feeling of accomplishment when you WOW Customers!
Fun team environment where we work hard to Build TRUST every single day
Enjoy the PEACE OF MIND that working from home will afford you!
Most of our employees save between $300 and $500 PER MONTH while working from home for Support Services Group!

Position Responsibilities:

Answers phones and speak with customers in a professional and courteous manner.
Applies the SSG sales process to all calls; pitches cross sells, add-on services when applicable.
Handles every phone call with integrity and honesty.
Responsible for having a clear understanding and knowledge of client's products and services.
No Sales experience is required.
Ability to pay attention to detail for accurate record keeping and order taking.
Ability to persuade and overcome objections with the intent of closing sales.

Candidate Qualifications:

High School or GED Diploma (Required)
Must have at least 1 year of Customer Service/Sales Call Center experience (Preferred)
Excellent written communication skills; attention to detail, data accuracy, and speed.
Ability to navigate multiple technology systems, and multitask.
Interpreting data and questions to create first contact resolution.
Adaptability in a fast-paced changing environment.
Must have excellent grammar, punctuality, speed, and the ability to thrive in a complex organization.
Must be able to think proactively and collaborate effectively.
Must be willing to submit/pass background checks.
Work From Home

We’re excited for you to join our team! Looking forward to meeting you.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Job Type: Part-Time

Base Salary $10 per hour plus Bonus/Commissions

*All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Job Type: Part-time

Pay: From $10.00 per hour

Benefits:

On-the-job training
Paid time off
Work from home

Experience level:

1 year

Shift:

4 hour shift

Work setting:

Remote

Application Question(s):

Are you willing to undergo a background check?
Have you worked for UMG or Support Services Group in the past? If so, When?
To ensure there is no delay in steps to continue with your application process, please list the best email to reach you:
You will need to have your own computer, Headset and webcam. Do you have your own equipment? Apple MacBooks and Windows are supported. Must be Windows 10 or newer. Chromebooks are not supported.
Are you available to work 1 weekend shift each week?
This is a Part-Time position but training is full-time from 9am EST to 5:30pm EST for 2 weeks, are you able to commit to the training schedule?

Education: