Account Executive

Who We Are:

We provide e-commerce fulfillment services to high end beauty and skincare companies, working closely with C-level executives and entrepreneurs.

Who You Are:

You’re able to nurture and grow client relationships successfully, with a strong record of client retention. You are analytical and a strong communicator, with great organizational + time management skills.

What You’ll Do:

The Client Relationship Manager will report to the Vice President of Business Development and will have a number of important responsibilities, including:

• Building rapport and maintaining strong, trusting relationships with clients.
• Partnering with clients on shipping methods and custom packaging solutions
• Understanding the client’s goals and holding frequent calls to stay abreast of growth plans and projections
• Working closely with operations and customer service to resolve client issues quickly and successfully.
• Inform clients of new products and offerings available
• Assisting in client contract renewals and revisions.
• Attending networking events and conferences
• Working on-site 5 days a week (in North Brunswick, NJ)

What You Bring:

• 3-5 + years’ experience as a relationship manager
• The ability to travel. Most of our clients are located in NYC, however some clients are located around the country and we encourage in-person visits with them (about 25% of the time.)
• Experience with contract negotiation
• Must be a team player with a positive attitude
• Possess a customer-oriented mindset.
• Project management skills are a plus
• Familiar with creating and working with charts and graphs in Excel and PowerPoint, and eager to learn new skillsets.

What You’ll Receive:

• A competitive compensation package
• Medical, dental and vision benefits + FSA and HRA
• PTO including sick, vacation and paid holidays
• 401(k) + company match
• Parental Leave
• The opportunity for internal mobility in a fast-growing company
• Stability with a company that’s been an industry leader for 25 years