Job Description
remote type
Hybrid
locations
Fort Mill, SC US
time type
Full time
posted on
Posted 4 Days Ago
time left to apply
End Date: November 5, 2024 (10 days left to apply)
job requisition id
DT-13012
Inside the Role
The Daimler Coaches North America Sales Operations and Administration Analyst will support the sales operations department as directed, preparing maintaining, monitoring & tracking accurate documentation concerning sales offers, inventories, orders and demo vehicle use in the relevant systems and offer support with timely follow up for other sales related tasks.
We Take Care of Our Team
Position offers a starting salary range of $61,500 - $79,000 USD
Pay offered dependent on knowledge, skills, and experience
Benefits include annual bonus program; 401k company contribution with company match up to 6% as well as non-elective company contribution of 3 - 7% depending on age; starting at 4 weeks paid vacation; 13+ calendar holidays; 8 weeks paid parental leave; employee assistance program; comprehensive healthcare plans and wellness programs; onsite fitness (at some locations); tuition assistance and volunteer paid time off; short-term and long-term disability plans.
What You Drive at DTNA
- Support internal sales operations with management of various duties to ensure all new vehicle specifications are accurately documented & processed. Liaise with relevant Sales Managers as directed to ensure vehicle specifications are in order to meet customer requirements.
- As directed, accurately track and monitor vehicle orders, build schedules and inventories.
- Assist & support preparation of sales offers, maintain an accurate accountability of all sales quotes in the relevant documentation systems including CAS checks and compliance documentation activities.
- Assist in tracking and monitoring production orders placed with the plant. Coordinate queries and provide updates to the sales & mgmt. team.
- Support the management / tracking of demo vehicle use, unit moves, documentation and compliance to requirements.
- Ensure timely execution of all necessary approvals for the sales orders in the systems (mainly SAP), prepare offers (quotes & purchase agreements) and ensure a timely confirmation / signature by the customer. Maintain required files/documentation and accountabilities.
- Become familiar with CRM system (NOVIS) to support the DCNA team in NOVIS (sales and aftermarket).
- Support preparation of regular reporting for production orders, quotes and sales orders activity.
- Coordinate with marketing / support as needed for development of brochures, sell sheets/FAB etc
- Some travel to the Jacksonville FL location required: about once a quarter
Knowledge You Should Bring
- Associates or Bachelor's degree in related field preferred
- 2 years of proven experience in sales / customer service support role in a business-to-business environment such as commercial vehicles or capital equipment. Start-up experience a plus.
- Fine attention to detail & accountability is necessary as well as being a people person with excellent customer service knowledge.
- Computer literacy across multiple platforms including familiarity w/ CRM software (MSOffice/SAP/Novis etc)
- Time management and organization: master a variety of organization methods, to handle multiple projects at one time and completing tasks efficiently and accurately.
- High level of personal and professional integrity, honesty and accountability.
Exceptional Candidates Might Have
- 2 years of relevant experience in automotive / commercial vehicle industry sales / customer service role
- Act as a consultant to define most suitable configuration options / capabilities and subsequent processes.
- German language skills a plus.
#LI-AE1 #LI-Hybrid
This position is not eligible for relocation support
Where We Work
This position is open to applicants who can work in (or relocate to) the following location(s)-
Fort Mill, SC US
YOU MAKE US - YOU MAKE THE DIFFERENCE
People are what makes us - everyone makes the difference at Daimler Truck. As one global team, we drive success: from conventional powertrains to the future of sustainable transportation. We build to solve. Constantly pursuing our goals. Our culture. Our daily life.
It’s your impact that makes the difference. Only together, will we achieve more sustainable transportation, reduce our carbon footprint, increase safety on and off the track, develop smarter technology and financial solutions. All essential, to fulfill our purpose for all who keep the world moving. That’s why we rely on each other. We start with listening to your insights, thoughts, and ideas.
Let’s unleash our collective potential to build our future, progress together and lead with the long view. Because everything you do has an impact. It matters. This is what we call impact Culture.
Schedule Type:
Hybrid (4 days per week in-office / 1 day remote). This schedule builds our #OneTeamBestTeam culture, provides an unparalleled customer experience, and creates innovative solutions through in-person collaboration.
At Daimler Truck North America, we recognize our world is changing faster than ever before. By listening to the needs of today, we’re building to solve with cutting-edge solutions in sustainability and future driving technology across electric, hydrogen and autonomous. These solutions, backed by years of innovative success and achievement, continue DTNA’s legacy as the undisputed industry leader. Our evolving brand portfolio is second to none, including Freightliner Trucks, Western Star, Demand Detroit, Thomas Built Buses, Freightliner Custom Chassis, and Financial Services. Together, we work as one team towards our envisioned future – building a cleaner, safer and more efficient tomorrow for all.
That is what we are working toward - for all who keep the world moving.
Additional Information
- This position is not open for Visa sponsorship or to existing Visa holders
- Applicants must be legally authorized to work permanently in the country the position is located in at the time of application
- Final candidate must successfully complete a criminal background check
- Final candidate may be required to successfully complete a pre-employment drug screen
- Contractors, professional services, or other contingent workers should confirm with their local agency if they are eligible to apply for FTE positions
- EEO/Minorities/Females/Disabled/Veterans
Daimler Truck North America is committed to employing a diverse workforce and providing an environment where equal employment opportunities are available to all applicants and employees without regard to race, color, sex (including pregnancy), religion, national origin, age, marital status, family relationship, disability, sexual orientation, gender identity and expression (including transgender and transitioning status), genetic information, or veteran status.
For an accommodation or special assistance with applying for a posted position, please contact our Human Resources department at 503-745-8982 or toll free 800-206-3369. For TTY/TDD enabled call 503-745-2137 or toll free 866-355-6935.
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