Job Description
The Sales Operations Leader will play a critical role in enhancing the effectiveness of our sales team and ensuring seamless operations within Redaptive’s sales organization. This individual will leverage their expertise in Salesforce, sales enablement strategies, and industry knowledge to optimize processes, improve performance metrics, and support the growth of our sales organization.
We’re seeking a visionary Sales Operations Leader to join our dynamic team to lead the transition into a structured, scalable growth engine. In this role, you’ll be instrumental in building the operational foundation that will empower our sales team to reach new heights, unlocking our true potential to revolutionize energy solutions for Fortune 500 clients.
As our Sales Operations Leader, you’ll bring structure, strategy, and seamless execution to every aspect of our sales operations. You’ll have the opportunity to craft and optimize processes, design and manage impactful compensation plans, and build a Deal Desk function to support complex, high-stakes enterprise deals. Your expertise in sales enablement, process automation, and data-driven decision-making will fuel our team’s success as we expand our market presence in Enterprise Sales and Channel Sales strategies.
In this role, you’ll work closely with seasoned sales leaders, collaborating across departments to align strategies and drive revenue growth. You’ll be the architect behind scalable solutions that equip our team to deliver outstanding customer experiences and capture new opportunities. If you’re passionate about transforming potential into performance and excited by the chance to build a lasting impact in a high-growth environment, we want to hear from you.
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Responsibilities and Duties
- Sales Strategy & Process Design: Define, develop, and implement scalable sales strategies and frameworks that align with company goals, optimizing for efficiency, repeatability, and customer satisfaction.
- Change Management & Scaling: Drive transformation initiatives that transition the sales organization from a startup mode to a structured, scalable model, focusing on building repeatable processes, automation, and technology adoption to support growth.
- Process Automation & Tech Stack Optimization: Lead process improvement initiatives to eliminate bottlenecks, reduce friction, and optimize workflows across the sales organization. Implement and optimize tools and technology to automate manual sales processes, freeing the sales team’s time to focus on high-impact activities. Drive the selection and integration of additional technologies as the sales function evolves.
- Channel and Enterprise Sales Support: Develop and refine Sales processes to support the growth and effectiveness of high-stakes deals and partnerships, ensuring that the sales team has the necessary insights, data, and resources to engage effectively with clients. Assist in creating partner enablement materials, metrics, and processes to optimize channel performance.
- Sales Plan Design & Management: Develop and manage sales compensation plans that align with business goals, motivate performance, and ensure fair and transparent reward structures. Collaborate with finance and HR to implement scalable, data-driven compensation structures and adapt them to support evolving sales strategies and channel partnerships.
Required Abilities and Skills
- Communication & Collaboration: Excellent communication skills with a proven ability to influence cross-functional teams and align stakeholders.
- Salesforce & Technical Skills: Proficiency in Salesforce (Salesforce certifications are a plus) and experience with sales automation and analytics tools.
- Strong sales enablement and strategy background, including creating playbooks, training, tools, and supporting go-to-market strategies.
- Change Leadership: Ability to lead organizational change, implement best practices, and foster collaboration in a fast-paced environment.
- Analytical Skills: Expertise in data analysis, forecasting, and predictive modeling to drive revenue growth and strategic planning.
- Communication & Collaboration: Excellent communication skills with a proven ability to influence cross-functional teams in a fast-paced environment and align stakeholders.
- Exceptional presentation skills.
Education and Experience
- Bachelor’s degree in business administration, Sales, Marketing, or a related field; MBA preferred.
- 10+ years of sales-related experience with five or more years leading sales operations), preferably in high-growth or transformational environments within B2B or the energy sector. Proven experience scaling operations for an enterprise sales organization.
- Strong understanding of the Salesforce.com ecosystem.
- Experience in developing market segment pipelines and account plans is essential.
- Experience designing, implementing, and optimizing sales compensation plans for direct and channel sales teams, focusing on aligning incentives to drive desired outcomes and revenue growth.
- Proven experience managing or collaborating with a Deal Desk, including expertise in deal structuring, pricing strategy, and contract negotiation in an enterprise sales environment.
- Experience designing sales compensation plans and managing a Deal Desk, focusing on complex enterprise deals and aligning incentives to drive desired behaviors.
- Background in supporting or managing channel sales, including partner enablement, onboarding, and alignment.
- Strong sales enablement and strategy background, including creating playbooks, training, tools, and supporting go-to-market strategies.
- Industry experience in the Energy-as-a-Service sector is preferred.
The Perks!
- Equity plan participation
- Company-subsidized benefits: medical, dental, vision, life insurance
- Flexible Spending Accounts: healthcare and dependent care
- 6% 401(k) match with immediate vesting
- Flexible Time Off
- Expected annual salary: $173,000 - $200,000 (subject to adjustment for relevant experience, skills, geo location)
- Annual bonus of 25%
The company is an Equal Opportunity Employer, drug-free workplace, and complies with ADA regulations as applicable. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities.
Physical Demands and Work Environment
The physical demands described here represent those that an employee must meet to perform the essential functions of this position successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.
While performing the duties of this position, the employee is regularly required to talk or hear. The employee must frequently use hands or fingers and handle or feel objects, tools, or controls. The employee is occasionally required to stand, walk, sit, and reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus. The noise level in the work environment is usually low to moderate.
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