Job Description

This is your chance to be a part of an exciting and growing team that drives this dynamic company to greater success. Tranzact Technologies, Inc. is an established, privately held company, located in Elmhurst, IL. We pride ourselves on being an integrated logistics resource company focused on client satisfaction and driving value to our client’s business. We are currently seeking a Jr. Account Representative to fill an entry level position.

A Jr. Account Representative's primary job focus is to ensure that all invoices for their assigned clients are processed and paid within the net terms of the invoice. Jr. Account Representatives are also responsible for routinely evaluating the processing of an account and to investigate and implement ways to improve processing accuracy and timeliness. This position is on site until the candidate is trained. When candidate is trained they will be given the opportunity to work in office and remote (hybrid schedule) with manager's approval.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

Stays current on freight payment resolutions
Maintain current client profile in StarPay (company software)
Review resolutions/effort on an account for efficiencies and accuracy
Routinely review client reports for reporting issues
Establish and maintain a positive relationship with their accounts
Work closely with other groups and sales within the company to provide an excellent customer experience
Coordinate process discussions with India, Amsterdam, and local resources
Review and respond to carrier and client requests quickly and accurately

QUALIFICATIONS