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What we offerOur company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. Apply now! About SAP Customer ExperienceSAP Customer Experience (CX) is a technology foundation that engages the customer, respects the 360 view of the customer, and supports evolving customer journeys. SAP CX brings together the portfolios and teams from the Hybris, Callidus, Emarsys, Qualtrics, Gigya acquisitions plus industry experts to form our integrated technology suite. We have a bold mission in supporting our customers to enable their customers to own their experience. Across SAP CX, being bold and winning is paramount to our culture and our people thrive in high performing teams. We seek talent that want to innovate, be disruptive, and support mutually agreed upon goals and ambitions. As a fast-paced growth business, there are no limits to how our teams will shape the future of SAP and our industry. Our SAP Customer Experience Sales and Service Solutions include Sales Force Automation, Retail Execution , Configure, Price Quote (CPQ) solutions and Service solutions offerings. The SAP Sales Cloud helps our customers improve the Sales Experience in areas such as Sales Force Automation (SFA) and Retail Execution. The SAP Service Cloud helps our customers with an Omni-Channel Customer Engagement platform for Self Service and Agent Assisted. Customer Service and Field Service Scenarios. The SAP CPQ solution helps your sales team build, optimize, and create buyer-friendly quotes and proposals, eliminate quote errors and empower sellers to easily configure complex product offerings with optimized prices and branded proposals. Senior Solutions Engineer – SAP Sales Cloud and SAP Service CloudThe primary role of the Senior Solutions Engineer (or Senior SE) during an active sales cycle is to understand and tell the customer’s story, from where they are now (including their pains and challenges) to the achievements we can attain together as partners. We are looking for super star candidates based in the United States who have the ability to support prospective customer sites across the country, remotely, and travel under SAP safety guidelines when travel resumes. ROLE DESCRIPTION:This position requires a senior presales consultant who will be responsible for providing product, technical and sales expertise drawing from experience gained in the enterprise commerce industry to assist in closing revenue opportunities. An analytic assessment capability is required to create a compelling consumer journey for prospects assessing their current situation (pains/objectives) and defining a value solution approach in applying CX solutions and services. This person would act in the role of a trusted advisor to the customer/prospect. Senior SEs participate in sales cycles as a member of the virtual account team in support of the sales account strategy, interacting with prospective customers through all phases of the sales cycle. This may include executive meetings, discovery sessions, solution demonstrations, presentations to the C-suite, follow-up discussions, transition to professional services and post-sale Customer interactions. As part of deal support, a Senior SE collaborates with other members of the sales team to plan and execute business development strategies. Responsibilities & ImpactBe a subject matter expert on one or more of the solutions within SAP CX Sales and Service portfolio (SAP Sales Cloud, SAP Service Cloud and SAP CPQ) and corresponding industries, demonstrating credibility with prospective customers.Shape conversations with customers by guiding deep cross-functional Discovery based on industry best practices, customer research and SAP customer experiences across the SAP CX solutions.Work with the SAP CX Presales team to develop and implement strategies and solutions to meet customer requirements around business process and architectural data flows.Document business requirements; identify priority, and gain customer approval for recommended solutions looking across business, regulatory and IT requirements in “as is” and “to be” states.Compose and deliver superior sales presentations through multiple mediums, including demonstrating software, covering SAP CX portfolio (specifically SAP Sales Cloud and SAP Service Cloud) to prospective customer audiences. The presentations must articulate the value messaging, differentiate SAP, and leave a strong and positive impression to wide ranging customer audiences.Drive solution expertise and competitive messaging in RFIs/RFPs as needed.Be a trusted advisor in building relationships with the customer and understand their unique needs, supporting the customer engagement and provide input on strategy, from initial engagement to post sales.Support the greater internal team as well as alliance partnersSupport one-to-many sales and marketing events both on-site and remotely (eg. NRF and SAP-run marketing events, etc.)Potentially support Analyst discussions and presentations in area of expertiseLead internal thought leadership projects designed to better the team from a process or product perspective.Develop and promote new and innovative solutions for customers and prospects. WORK EXPERIENCE:5+ years of presales experience is preferred, or 5+ years of deep solution knowledge from working with the applicable solution as an end user, business analyst, professional services, product management, partner.3-5 years of solution specialist (or equivalent customer facing) experience in areas appropriate to the jobExpert knowledge/expertise on end to end processes/solution matchingExperience with Customer Relationship Management ecosystems, knowledge of Cloud architecture and technical concepts preferredExperience with Sales Force Automation (SFA) and/or Service Management solutions and/or business processes EDUCATION AND QUALIFICATION / SKILLS AND COMPETENCIES:Strong presentation skills and ability to present business solutions to senior executives as well as technology to engineersBachelor equivalent: minimum requirementMaster equivalent/ MBA / Ph.D: optionalBusiness level local language: expertEnglish: proficient #SAPCXCareers2021 We are SAPSAP innovations help more than 400,000 customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with 200 million users and more than 100,000 employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, we build breakthroughs, together. Our inclusion promiseSAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world. SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Americas: [email protected] or [email protected], APJ: [email protected], EMEA: [email protected] EOE AA M/F/Vet/Disability:Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.Successful candidates might be required to undergo a background verification with an external vendor. Requisition ID:306181 | Work Area: Presales | Expected Travel: 0 - 30% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: Virtual - CanadaJob Segment:
Ecopia AI is an industry-leading AI company specializing in extracting insights from geospatial big data. Millions of geospatial images are captured every day by satellites, airplanes, vehicles, and personal devices - Ecopia converts this flood of pixels into high definition (HD) maps, leveraging AI to empower a wide range of applications such as smart cities, insurance, real estate, autonomous driving and augmented reality (AR). Ecopia is seeking a passionate, self-motivated candidate to fill an exciting position in a fast-paced and dynamic entrepreneurial workspace. Working closely with Ecopia’s management and the sales team, this opportunity will provide the incredible experience of working within a dynamic organization with boundless growth potential. Ecopia AI is located in the beautiful MaRS Discovery District building at 101 College Street in Toronto. Come join us in our mission to digitize the world with AI. KEY RESPONSIBILITIES * Help mould our unique product portfolio by acting as a bridge between customers and internal technical teams * Build technical specification documents, whitepapers, and product-related content of our current portfolio to help with sales enablement * Manage customer implementations, provide customers with post-sales support regarding technical data * Help optimize sales team metrics and reporting in Salesforce * Assist in writing complex technical proposals for customer initiatives * Develop an understanding of geospatial data and provide product-related recommendations to assist with customer and partner interactions SKILLS & EXPERIENCE * Post-secondary education in engineering, GIS, or similar * Experience in product management, operations, project management, or a related discipline * 5+ years’ work experience in a related role * Exceptional organization, with strong analytical and communication skills * Experience writing technical proposals * Experience with geographic information systems (GIS), and geospatial datasets * Strong excel, powerpoint, and word skills * Ability to work well under pressure and manage multiple projects under tight timelines * Familiarity with Amazon Web Services is preferred * Experience with salesforce is a plus COMMITMENT TO DIVERSITY AND INCLUSION Ecopia Tech is committed to fostering a diverse and inclusive working environment. We welcome applications from qualified candidates of all backgrounds regardless of age, physical ability, gender, race, religion, and sexual orientation. We will provide any requested accommodation to candidates with disabilities throughout the recruitment process.