Candidates MUST live and be authorized to work in Quebec. Blaise Transit is on a mission to create sustainable, enjoyable, and accessible transportation for all! Our platform allows any organization to create an on-demand transit system using their own vehicles.  Unlike traditional (fixed-route) public transit, on-demand transit allows vehicles to be dynamically routed based on passenger demand. Using Blaise, our partner transit agencies can use their vehicles more efficiently (meaning less greenhouse gas emissions), provide a better passenger experience, and connect populations who have never had access to public transit before! We hold the following values: * We are sustainable.  We leave our clients, our team, and our world better than we found them. * We are innovative.  We experiment with new solutions to help us continually improve. * We are empathetic.  We listen to understand, so we can forge strong relationships. * We are inclusive.  We want to be accessible to everyone, so we seek diverse perspectives. Job Description  At Blaise, we know that the key to exponential growth is a high-performing sales team with a deep passion for selling transit tech. Blaise's Account Manager will be at the front lines of this team, responsible for generating new outbound leads and nurturing inbound leads for the Quebec region. While exhausting traditional outreach strategies, the account manager will find new, creative ways to hack the sales process and build a pipeline as large as Blaise can handle. Your goal will be to get us to a demo with cities and transit operators from across the province of Québec and build long-lasting relationships with these contacts. Within 6-12 months, we'll train you to be in a closing role, where you can own the end-to-end sales process and support clients post-signature with their service launches. If you're a dynamic, high-energy account manager that's ready to win, please apply below! Responsibilities  * Represent Blaise’s products and services within Québec and Canada, starting with a comprehensive understanding of customer pain points and identifying how our solution could meet their needs * Generate leads and build relationships by nurturing warm prospects * Attend conferences and events in target market – preparing presentations at conferences when possible * Come up with new lead generation methods and outreach strategies * Arrange discovery and demo calls with prospective clients * Respond to RFPs released by potential clients * Gain a deep understanding of the on-demand transit market and act as a subject matter expert on Blaise's product solutions * The responsibilities could include account management and project management tasks, to support the clients with their launch post-closing. Qualifications  * 1-3 years of sales experience in B2B sales * Working knowledge of the public transit technology sector or a strong willingness to learn this sector quickly * Flawless written and oral communication skills via email and phone in English (bonus points if you do this in French too!) * Have a strong work ethic and are eager to learn and make new connections with prospects * Proven business development success through effective use of core sales tools: Hubspot (or other CRMs), LinkedIn, Google Apps, Microsoft Office * Passion for sustainability, public transit, and smart cities Experience comes in many forms, many skills are transferable, and passion goes a long way. If your background is close to what we’re looking for, let’s chat. Perks * We reward you for your work with a competitive salary and the possibility of stock options in our growing company * Impressive and comprehensive benefits plan (health, dental, life, disability insurance, etc.) * Unlimited paid sick days * Flexible work schedule * 3 weeks of paid vacation * 1 additional week of office closures (we take at least another day off each quarter!) * Office equipment budget to get your work set-up just right * Fun and dynamic team of transit-loving entrepreneurs * Opportunity to learn & grow at a fast pace. The Blaise Transit team values diversity of all forms and is an equal opportunity employer. Creating an inclusive environment where everyone feels comfortable is a top priority. To that end, we welcome and encourage applications from those who self-identify as Indigenous, Black, as a Person of Colour, LGBTQ2S+, as a person with a disability, and/or any other minority. Ready to join one of the fastest growing, ambitious, and impact-driven companies in Montreal? Apply here with your resume and a paragraph on why we should consider you. __________________________________________________________________________ NB: Ceci est un poste en télétravail basé au Québec Blaise Transit a pour mission de créer des solutions de transport durables, agréables et accessibles à tous! Notre plateforme permet à n’importe quelle organisation de créer un système de transport en commun à la demande en utilisant ses propres véhicules. Contrairement au transport en commun traditionnel (c’est-à-dire à itinéraires et horaires fixes), le transport en commun à la demande permet de continuellement optimiser les itinéraires et les horaires des véhicules en fonction de la demande des passagers. Les sociétés de transport faisant appel à notre plateforme peuvent ainsi utiliser leurs véhicules plus efficacement (réduisant leurs émissions de gaz à effet de serre), offrir une meilleure expérience aux passagers et relier des communautés qui n'ont jamais eu accès à des services de transport en commun auparavant! Les valeurs fondamentales de Blaise sont les suivantes: * Nous sommes durables. Nous laissons nos clients, notre équipe et notre monde en meilleur état que nous les avons trouvés. * Nous sommes innovants. Nous expérimentons continuellement de nouvelles solutions afin de nous améliorer. * Nous sommes empathiques. Nous écoutons pour comprendre et ainsi développer des relations solides. * Nous sommes inclusifs. Nous voulons être accessibles à tous et nous recherchons donc des perspectives diverses. Description du poste  Chez Blaise, nous savons que la clé d'une croissance exponentielle est une équipe de vente performante et passionnée par la vente de technologies de transport. Le/la gestionnaire de compte de Blaise sera aux premières lignes de cette équipe, responsable de générer des ventes sortantes et supporter les demandes de ventes entrantes pour la province du Québec. Tout en épuisant les stratégies traditionnelles, le/la gestionnaire de compte proposera des moyens innovants et créatifs afin d’améliorer le processus de vente et de construire un pipeline aussi grand que la capacité de Blaise. Votre objectif sera de nous ouvrir la porte à faire une démonstration de notre solution pour des villes et des opérateurs de transport à travers le Québec ainsi que de construire des relations à long-terme avec ces contacts. Dans une période de 6 à 12 mois, nous vous formerons à un rôle de clôture, où vous pourrez prendre en charge le processus de vente de bout en bout. Si vous êtes un.e gestionnaire de compte dynamique, plein.e d'énergie et prêt.e à gagner, veuillez postuler ci-dessous ! Responsabilités  * Représenter les produits et services de Blaise au Québec et au Canada, en commençant par une compréhension approfondie des problèmes des clients et en identifiant comment notre solution pourrait répondre à leurs besoins. * Générer des prospects et établir des relations en cultivant des relations positives avec les clients potentiels. * Assister à des conférences et à des événements dans le marché cible - préparer des présentations lors de conférences lorsque c'est possible. * Proposer de nouvelles méthodes de génération de prospects et de nouvelles stratégies de diffusion. * Organiser des appels de découverte et de démonstration avec des clients potentiels. * Répondre aux appels d'offres publiés par des clients potentiels. * Acquérir une compréhension approfondie du marché du transport collectif à la demande et agir en tant qu'expert en la matière sur les solutions de produits de Blaise. * Les responsabilités peuvent inclure des tâches de gestion de compte et de gestion de projet, afin de soutenir les clients dans leur lancement après la clôture. Qualifications  * 1-3 ans d'expérience en vente B2B * Connaissance pratique du secteur des technologies en transport public ou forte volonté d'apprendre rapidement. * Excellentes compétences en communication écrite et orale par courriel et par téléphone en anglais (le français est un atout!) * Forte éthique de travail et désir d'apprendre et d'établir de nouveaux liens avec des prospects. * Succès avéré en matière de développement commercial grâce à l'utilisation efficace des principaux outils de vente : Hubspot (ou autres CRM), LinkedIn, Google Apps, Microsoft Office. * Passion pour le développement durable, le transport public et les villes intelligentes. L'expérience se présente sous de nombreuses formes, de nombreuses compétences sont transférables et la passion est un atout majeur. Si votre expérience est proche de ce que nous recherchons, discutons-en. Avantages * Nous vous récompensons pour votre travail par un salaire compétitif et la possibilité de recevoir des options d'achat d'actions dans notre entreprise en pleine croissance. * Un régime d'avantages sociaux impressionnant et complet (assurance maladie, assurance dentaire, assurance vie, assurance invalidité, etc.) * Nombre illimité de jours de maladie payés * Horaire de travail flexible * 3 semaines de vacances payées * 1 semaine supplémentaire de fermeture des bureaux (nous prenons au moins un jour de congé supplémentaire par trimestre!) * Budget pour l'équipement de bureau afin de vous permettre de bien vous installer * Équipe amusante et dynamique d'entrepreneurs passionnées de transport et d’innovation * Possibilité d'apprendre et de se développer à un rythme rapide L’équipe de Blaise Transit valorise la diversité sous toutes ses formes et est un employeur qui respecte l’égalité des chances. La création d’un environnement inclusif et convivial est une priorité absolue. À cette fin, nous accueillons et encourageons les candidatures des personnes qui s’identifient en tant que membres des Premières Nations, personnes noires, personnes racisées, membres de la communauté LGBTQ2S+, personnes handicapées et/ou toute autre minorité. Vous êtes prêt à rejoindre l'une des entreprises les plus ambitieuses et les plus dynamiques de Montréal ? Postulez en cliquant ici et joignez votre CV ainsi qu’un court texte expliquant pourquoi nous devrions considérer votre candidature.

Bubble makes it easier for everyone to build software. From early-stage founders building their very first product, to engineers working on large teams and wanting to build more efficiently, Bubble's drag and drop functionality and visual design language makes building full-stack applications faster and easier than ever before. As the only full-stack, no-code platform on the market with over 2 million users in over 100 countries, Bubble is making software development more accessible and breaking down the barriers to entrepreneurship across the globe.   About the team: Bubble’s Sales team works with our largest customers, which range from startups scaling their business on Bubble, to large enterprises developing complex applications for internal and external use cases. We have a diverse team across Account Executives, Sales Development Representatives, (and soon to be Account Managers!), who are excited to bring the power of Bubble to companies all around the world.   About you: As the first Account Manager at Bubble, you’ll help build the foundation for an exceptional account management function. You’ll build and maintain close relationships with the customers on Bubble’s Dedicated plan, ranging from growing startups to mature companies. You’ll define the playbooks for how we onboard customers, how we manage the contract renewal process, how we drive revenue expansion, and much more.    As an early member of our Sales team, you’ll play a key role in building our team, establishing best practices and figuring out new ways to grow our customer base. Beyond working with our customers, this role will be working closely with cross-functional partners in Product, Marketing, Success and other teams.   This would be a great opportunity for you if: * You’re excited about technology in general and Bubble’s product in particular * You love talking to customers and building relationships * You are curious by nature and constantly seek out opportunities to learn and grow * You’re excited about the opportunity to play a foundational role in building out what Account Management looks like at Bubble   In this role, you’ll: * Establish strong relationships with our biggest and most important customers * Build best-in-class programs and processes to manage and engage with our top customers * Iterate on the contract renewal process to retain and grow customers while mitigating churn or contraction * Drive product adoption and revenue expansion with your accounts * Share customer feedback and insights with Product, Engineering, Marketing, and Sales and collaborate on opportunities to improve customer outcomes * Partner closely with our technical teams to ensure that our customers get the most value out of Bubble   Qualifications: * 5+ years of experience in a customer-facing role, of which at least 2 years as an account manager or similar role * A track record of high achievement in current and previous roles * Excellent analytical and problem-solving skills * A curious mindset and constantly seeking out opportunities to learn and grow * Excellent verbal and written communication skills * Motivation and ability to thrive in a fast-paced environment * A customer-centric mindset to everything you do   If this sounds like you, we’d love to hear from you!    We offer competitive compensation aligned to tier one markets, such as New York City, San Francisco, and Seattle. Our estimated base salary for this role at Bubble ranges from $86,000 to $105,000. In addition to base salary, this role includes variable compensation, with a 70/30 split. On target earnings range from $123,000 to $150,000, though variable compensation is not capped. Actual pay is determined by multiple factors such as skills, qualifications, experience and market demand.   At Bubble, we encourage people from all ages, abilities, and experiences to apply. Bubble does not discriminate on the basis of race, color, ancestry, religion, national origin, sexual orientation, age, citizenship, marital or family status, disability, gender, gender identity or expression, pregnancy or caregiver status, veteran status, or any other legally protected status.   For this role, Bubble is currently only considering candidates who are authorized to work in the US and are within commuting distance of our office in New York City. We will provide relocation assistance to those who are interested in moving to the NYC area.    While we do not have any in-office attendance requirements, we prefer hiring people within commuting distance of our NYC office because we value getting together in person regularly. For those who enjoy working from our Manhattan office on a more regular basis, we offer catered lunches and happy hours, among other fun perks.

TECHNICAL ACCOUNT MANAGER Application Deadline: 1 April 2024 Department: Operations Employment Type: Full Time Location: Remote US Compensation: $80,000 - $138,000 / year DESCRIPTION The Technical Account Manager is a key technical post-sales role that works with our Client Services, Application Services, and our Engineering teams to ensure our customers have a great experience with the FORWARD Platform. You will play a pivotal role in setting the standards and building the framework for this crucial role within our organization. You will leverage your business-minded technical expertise, rich product knowledge of the FORWARD Platform, exceptional customer success skills, cross-functional team collaboration, and the ability to lead via influence to build strong relationships with our customers. A successful candidate will become a leading authority on the FORWARD Platform, adept in educating and guiding our customers through its features and benefits. This role is for someone who wants to utilize their technical and customer facing skills in a dynamic tech setting. The successful candidate will demonstrate the ability to synthesize, translate, and prioritize customer feedback into actionable product requirements. Additionally, you will be instrumental in planning for the future, and ensuring seamless collaboration across Client Services, Application Services, and Engineering teams. The Technical Account Manager is detail-oriented, has excellent analytical and communications skills, and is able to work effectively in a matrixed organization. This role functions autonomously, with minimal supervision, and successfully delivers results in a fast-paced environment. RESPONSIBILITIES * Proactively works closely with FORWARD team members to research and identify customer requirements, create workflows, and implement technical solutions for a successful customer program launch. * Participate in customer onboarding meetings and advise customers on making the best use of the FORWARD Platform. Support the Client Services team with activities such as technical and program discovery, demos, proof of concepts, and presentations. * Build a catalog of standard workflows, technical solutions, processes, and content as needed to fill gaps and drive successful outcomes for all FORWARD customers. * Successfully facilitate solution discovery and solution overview with customers. Translate customer requirements to technical concepts and patterns for Operations and Engineering teams. * Build environments tailored to customer requirements prior to/during customer onboarding to illustrate product capabilities and how they align specifically with customer objectives. QUALIFICATIONS * 5+ years experience as a Technical Account Manager, Solution Architect or Sales Engineer in enterprise solutions, preferably within the Gov-Tech industry. * Process oriented with the ability to simplify ambiguous and complex problems with proven experience in creating visual workflows. * Excellent customer service skills with a focus on delivering exceptional customer experiences and ensuring a constructive and collaborative approach to problem-solving. * Ability to manage multiple projects with a high volume of activity. * Strong technical acumen, capable of understanding and articulating complex technical subjects to different audiences. * Excellent time management skills, with a focus on organization and attention to detail. * Bachelor's degree in Computer Science, Information Technology, or a related field or equivalent experience. * Proficiency with software products including but not limited to Microsoft Office Products, Google Suite, Asana, Jira, Confluence, Visio, and Lucidchart.   * Masters Degree in related field preferred  * Experience in implementing and managing government social programs including housing, emergency rental, community development, or homeless programs preferred  * Bilingual in Spanish preferred  ADDITIONAL INFORMATION We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We offer a full range of employee benefits for our regular full-time employees including: * Fully remote position * Unlimited PTO * 100% Employee paid medical and dental insurance * Stock Options * 401K Plan