Job Description

POSITION SUMMARY

The primary duty of the Senior National Sales Manager is to promote and sell Albuquerque as a prime convention and meeting destination and booking conventions to stimulate Albuquerque's economic development.

ESSENTIAL DUTIES AND RESPONSIBILITIESinclude the following. Other duties may be assigned.

· Exercises discretion and independent judgment in the stimulation of economic growth for the destination by marketing the city of Albuquerque as a meeting and convention destination.

· Generates new business through personal sales calls, phone calls, direct mail, e-mail, and other sources to achieve assigned room night production goals.

· Solicits, coordinates, and prepares hotel proposals and bid documents to be presented for meeting planners’ consideration.

· Maintains and replenishes prospecting client pipeline to consistently include number of clients as assigned.

· Consistently meets or exceeds sales goals.

· Develops and maintains professional relationships with clients and Visit ABQ partners.

· Attends virtual and out of town tradeshows, sales missions, networking meetings and local meetings to solicit convention business.

· Conducts ongoing research on potential groups that may be a good fit for Albuquerque using analytical tools to determine whether to pursue those opportunities.

· Writes bid proposals for client consideration of Albuquerque for conventions and meetings.

· Composes marketing presentations to local members of national and regional associations and corporations, given by telephone, email or in written format, to enlist their aid in booking future conventions.

· Selects appropriate marketing materials to accompany and augment written or personal presentations to boards of directors, convention delegates or site selection committees across the United States to win Albuquerque's selection as an event site.

· Evaluates and recommends what amenities and incentives will be offered to potential clients to assist with their selection and provide the necessary marketing material to encourage their decision.

· Performs a wide range of administrative tasks related to servicing conventions and clients, including correspondence, copying, posting data, coordination and shipment of collateral and tradeshow booth, preparing, and delivering in-room gifts, and distributing Visitors Guides and promotional material as needed to booked and non-booked groups.

· Prepares and requests in kind request forms for services provided by partners.

· Must have a strong working knowledge of the city of Albuquerque with a deep understanding of hotel, venue, and off-site capabilities.

· Uses computer and software to manage account base.

· Continually networks with existing clients in search of new client referrals.

· Maintains a strong broker role in the negotiation process of all qualified leads in an effort to increase conversion ratio.

· Maintains regular contact with existing clients in order to understand business changes and nurture strong rapport with them.

· Occasional overnight, weekday and weekend travel is required and must be able be available for non-traditional work hours.

· Responsible for pre-planning, target marketing, pre- and post-mailers for trade shows.

· Coordinates and conducts in person and virtual site tours for qualified meeting planners highlighting facilities and attractions in the city.

· Coordinates & participates in Buyer Education Trips (BETs) programs for groups of meeting planners from across the country, and responsible for inviting qualified clients to each BET.

· Assists meeting planners with referrals to local service providers.

· Handles special projects as assigned and supervises budget for each project.

· Analyzes tradeshow values to make recommendations regarding the best return on the company’s investment.

· Must have reliable transportation and be able to travel to visit off-site appointments.

· Must have valid registration, appropriate insurance, a safe driving record and possess a valid driver’s license.

· Must maintain a professional appearance at all times keeping within industry standards.

· Always demonstrates professional and ethical conduct in accordance with organization policy.

· Contributes to a positive workplace environment by demonstrating superior customer service skills in dealing with internal and external customers, speaking positively when referring to Visit Albuquerque, and always acting and speaking in a courteous and professional manner.

QUALIFICATIONS

Education/Experience

Bachelor's degree from four-year college or university with at least three (3) years specifically related sales experience, or equivalent combination (8 years) of education and experience. Direct experience in DMO (Destination Marketing Organizations) sales is highly preferred.

Required Skills, Knowledge, and Competencies

· Knowledge and appreciation of Albuquerque, its hotel products and destination venues.

· Ability to perform outside sales functions.

· Must be able to operate hardware, including laptop when traveling.

· Ability to learn and be proficient with industry specific software (Simpleview) required.

· Advanced knowledge of MS 365, including Outlook, Word, Excel, PowerPoint, and Teams.

· Must be able to prioritize multiple responsibilities and meet deadlines.

· Strong analytical skills to determine business quality that results in best suited business opportunities.

· Demonstrated ability to develop client relationships.

· Demonstrated exceptional written, verbal and presentation communication skills.

· Must be able to write and initiate marketing and budget plans.

· Ability and willingness to make routine decisions independently.

· Continual improvement of hospitality, convention, and tourism knowledge.

· Excellent interpersonal and presentation skills.

· Demonstrated sales and negotiation skills.

· Demonstrate professional and ethical conduct in accordance with Company policy.

· Demonstrated ability to effectively present information and respond to questions from groups, clients, customers, and the public.

· Must be well groomed and always maintain a professional appearance in keeping with industry standards.

PHYSICAL DEMANDS

Reasonable accommodation may be provided to enable qualified individuals with disabilities to perform the job's essential functions.

While performing the duties of this job, the employee is regularly required to sit, use hands to finger, handle, or feel; and talk or hear. The employee frequently is required to stand and walk. The employee is occasionally required to reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to twenty-five (25) pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, and ability to adjust focus.

Frequent air, train or automobile travel may be required.

Occasionally constructs and dismantles tradeshow booths, which may require lifting, carrying, and movement of support materials (i.e., Visitors Guides, etc.) weighing up to fifty (50) pounds.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

While performing the duties of this job, the employee may be occasionally exposed to outside weather conditions. The noise level in the office work environment is usually moderate.

Job Type: Full-time

Pay: $65,000.00 - $75,000.00 per year

Benefits: