Job Description

FEDERATED HERMES, Inc.

Manager, Client Engagement Center (Internal Sales)

Pittsburgh, PA

Federated Hermes is seeking a Manager, Client Engagement Center with the ability to lead and motivate a team of internal sales consultants. Responsibilities include working closely with each internal sales consultant to increase sales and assets in assigned territories and to develop and maintain relationships with external sales representatives, regional managers, brokers and clients. The successful candidate will possess a bachelor degree, knowledge of financial markets and financial services products, mutual fund investment techniques and terminology. Prior sales and management experience preferred. Must possess/obtain FINRA Series 7, 66 and 24.

Federated Hermes is a leading global asset manager focused on meeting the diverse and evolving needs of today’s investors. With $757 billion in assets under management as of December 31, 2023, our investment solutions span 139 equity, fixed-income, alternative/private markets, multi-asset and liquidity management strategies, as well as a range of separately managed account strategies. Providing world-class investment management and engagement services to more than 10,000 institutions and intermediaries, our clients include corporations, government entities, insurance companies, foundations and endowments, banks and broker/dealers. Headquartered in Pittsburgh, Federated Hermes’ more than 2,000 employees include those in London, New York and offices worldwide.

RESPONSIBILITIES INCLUDE:

Manage Client Engagement Center Associates/Internal Regional Consultants/Sr. Internal Regional Consultants to ensure effective coordination of sales efforts for Federated Hermes' products and services to clients
Work closely with Internal Regional Consultants to increase sales and assets in assigned territories and to develop and maintain relationships with external sales representatives, regional managers, advisors and clients
Develop, coordinate and deliver on-going product and sales training and sales promotion meetings for internal sales representatives
Monitor calls to ensure that performance standards are maintained
Evaluate Internal Regional Consultants’ performance
Provide daily guidance to staff in resolving complex inquiries
Interact with internal and external clients on the development, implementation, evaluation and recommendations of sales programs
Identify Federated Hermes external Regional Sales Consultants' and client needs and coordinate efforts to service those needs
Prepare sales and project status reports for management
Responsible for interviewing and hiring Client Engagement Center Associates/Internal Regional Consultants

POSITION SPECIFICATIONS:

Bachelor degree required; Master Degree, CFA, CFP or CIMA preferred
Knowledge of financial markets and financial services products required
Minimum of one-three years of management experience preferred
Sales experience preferred
Knowledge of mutual fund investment techniques and terminology, Federated Hermes products and competitors' products preferred

EXPLANATORY COMMENTS:

Location: Federated Hermes Tower, Pittsburgh, PA 15222
Hybrid (office/remote)
Will be required to sign an employment agreement
Must possess/maintain a valid driver’s license

Federated Hermes offers a competitive salary and benefits package along with a professional environment.

For consideration, go to Federated Hermes.com/Careers/Job Postings to apply for this position or use the following link:

https://careers.federatedhermes.com/psp/EXT/EMPLOYEE/HRMS/c/HRS_HRAM.HRS_APP_SCHJOB.GBL?Page=HRS_APP_JBPST&Action=U&FOCUS=Applicant&SiteId=11&JobOpeningId=9091&PostingSeq=1

Only those candidates in whom we have an interest will be contacted.

We are interested in qualified candidates who are eligible to work in the United States. However, we are not able to sponsor visas.

EOE – Including Disability / Vets

Federated Hermes is committed to providing equal employment opportunities to qualified individuals without regard to the following criteria: race, color, national origin, religion, sex (including pregnancy), sexual orientation, gender identity or expression, mental or physical disability, age, familial or marital status, ancestry, military status, veteran status or genetic information as well as any other prohibited criteria under any applicable local, state or federal law applicable to Federated Hermes.

Job Type: Full-time

Schedule: