Job Description

Description

The Account Manager is responsible for customer management and leading sales for a geographic region. This involves consistent face-to-face visits with existing customers, expanding portfolios to existing customers and cold calling on new customers. This position must understand B&W’s products and services and be able to provide solution to customers from B&W offerings. Success in this position will be defined quantity and quality of opportunities, achieving incremental growth and demonstrating customer diversity in various markets.

Achieve or exceed bookings (50%):
plant visits/development of customer relationships
full understanding our customer’s equipment
expert knowledge of our product lines
cold calls to potential customers
warm calls to leads/existing customers
Customer Relationship Management (35%):
build and maintain strong customer relationships
responsible for customer troubleshooting/escalation to appropriate subject matter expert for solution
educate customers on new/enhanced product lines/services
Business Expansion (15%):
demonstrate the use of data analytics and marketing to produce successful targeted sales campaigns
demonstrate execution of self-designed territory plan
increase service market (Field Service, Construction, Service Projects, etc.)
actively pursue customer feedback
keep Customer Relationship Management software records up-to-date
Other duties as assigned by the Company

Qualifications

Bachelors Degree preferred or equivalent experience in lieu of a degree
A minimum of 8-10 years experience in replacement industrial equipment and/or engineered solutions
A qualified candidate should have a mechanical aptitude and direct sales experience
Sales experience in this market presently is a plus, but not essential
Experience with pulp and paper mills, general industrial sites, oil and gas facilities, and/or utility sites would be an asset.
Experience with unionized construction services business, with plant turnaround planning a plus.
Action-Oriented
Being Resilient
Collaborates
Customer Focus
E&C and EH&S Focus
Ensures Accountability
Manages Ambiguity
Plans and Aligns
Technical Aptitude

Job Types: Full-time, Permanent

Pay: From $107,500.00 per year

Benefits: