Job Description

Pumps & Process Equipment: Since 1989, Pumps & Process Equipment, Inc. has been a leading distributor of industrial and sanitary pumps, heat exchangers and processing equipment servicing Illinois, Indiana, and Iowa. P&PE is a company consisting of engineers from various disciplines that approach each customer’s application with unique solutions. P&PE’s engineers share the approach and solution with the customer in order to provide a quality, economical solution.

Pumps & Process Equipment is seeking a Technical Sales Engineer to join their office in Elgin, IL. This exciting opportunity is responsible for technical support, customer service sales, and technical documentation to help the company grow.

Summary:

The Technical Sales Engineer consists of three main areas of activity: existing customer technical sales support, developing new customers, and general problem solving.

Responsibilities:

Making recommendations to customers for parts required to correct existing or anticipated equipment problems
Extensive technical aptitude, familiarity with engineering principles and design guidelines, and the ability to understand pumps, heat exchangers, and fluid processing systems.
Assist with quoting new equipment, parts identification, and preparation of spare parts lists
Review field service reports and pump warranty issues.
Establish and maintain periodic contact with suppliers to obtain technical quotations and develop technical specifications
Troubleshooting customer installations
Specifying and obtaining quotations from suppliers
complex order Receipt, clarification, and entry
Review and provide recommendations for inventory levels
Review field service reports identifying necessary documentation updates
Establish and maintain periodic contact and dialogue with customers for their requirements and needs
Interact with customers on a technical basis, coordinated with other sales staff, providing information concerning pumps, heat exchangers, and other associated equipment
Ability to organize and communicate
Ability to identify and sell equipment to new customers

Technical Skills/Knowledge:

The ability to read and interpret documents such as engineering reports, drawings, office procedures, and instruction manuals is required
The ability to write clear, concise routine technical correspondence as well as comprehensive documents
Knowledge of word processing (Word) and spreadsheets (Excel)
Excellent time management skills

Required Experience & Education:

Mechanical, industrial, chemical, electrical or equivalent engineering degree or experience preferred
Experience 3 Years in Engineering, Technical Sales, or Customer Service
Basic understanding of pumps and heat exchangers
Strong communication, interpersonal, and organizational skills

Comprehensive Benefits: