Job Description

Overview
We are seeking a motivated and customer-oriented Sales Associate to join our dynamic Sales and Marketing team. The ideal candidate will have a passion for Senior Living sales and a commitment to providing exceptional customer service. As a Sales Associate, you will play a key role in driving sales, assisting customers, and maintaining an organized environment. This position requires effective communication skills and the ability to work collaboratively with team members.

QUALIFICATIONS:

· Strong Residential Sales experience preferably in Senior Living (Required)

· Minimum three years related work experience.

· Minimum requirement of a high school degree or equivalent (preferably Bachelor’s degree).

· Have strong organizational skills as well as the ability to follow-up, detail-oriented, ability to multi-task; prioritize projects and objectives while meeting deadlines. Experience in a professional office setting or hospitality environment, where good communication (especially telephone) and customer relation skills are essential.

· Proficient in the use of various software including all Microsoft Office applications, SHERPA CRM, and/or Yardi. (Required)

· Strong written and verbal communication skills

· Excellent keyboarding and proofreading skills

· Competent in organizational and time management skills.

· Proficient with Spreadsheets- Excel (Required)

Responsibilities

· To provide direct support to the Marketing Director

· Serves as the primary contact with the future resident regarding move-in dates and details surrounding the move-in

· Assists and guides future residents in available selections (kitchens, flooring, colors, up- grades)

· Collects all necessary paperwork required for closing and distributes the paperwork to the necessary stakeholders.

· Works in conjunction with the other team members to ensure accurate reporting of occupancy, reservations and upcoming move-outs.

· Prepares closing documentation and internal communication timely and accurately.

· Develops and updates as needed the community move- in resource guide.

· Staff the office to meet business needs which may include evenings, weekends and holidays.

· Works with Marketing and Sales Director on the internal transfers of current residents between same levels of care and transfers to higher levels of care

· Works with Plant Operations to ensure available inventory is show ready for Marketing Director and Residency Counselor

· Participates in marketing events as directed by the Marketing and Sales Director.

· Assumes responsibilities for personal work areas and maintaining areas in a presentable manner.

· Influences hospitality focused environment throughout the community

· Always maintains a professional appearance.

· Utilizes Sherpa (CRM) as appropriate.

· Ability to travel to customer home as needed to advance the sale and visit residents away from the community.

· Other duties as assigned.

PHYSICAL REQUIREMENTS/WORKING CONDITIONS:

· This position requires the ability to walk, stand and talk frequently.

· Must have reliable transportation.

· Must be able to push/pull up to 40lbs, lift to 35lbs.

· Ability to work in a fast-paced, high-performance environment with multiple priorities.

· Normally works in well-lit, comfortable surroundings.

· Must be able to concentrate with frequent interruptions.

· Must be able to tour through the entire community including the ability to push an individual in a wheelchair.

The Variel of Woodland Hills is an Equal Opportunity Employer. We support all aspects of diversity and provide equal employment opportunity to all employees and applicants without regard to race, color, religion, sex, marital status, national origin, age, sexual orientation, disability or status as a veteran in accordance with the applicable nondiscrimination laws. Final candidates must successfully complete a pre-employment physical, physical abilities test, drug screen and Department of Justice Criminal background clearance.

Job Type: Full-time

Pay: From $30.00 per hour

Benefits: