Inside Solution Sales Manager

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ServiceNow is looking for an Inside Solution Sales Manager to join our expanding Inside Sales team. The Inside Solution Sales Manager will manage the market success of ServiceNow's Customer & Industry Workflow solutions (CWF). These products are built on our market leading Service Management platform and create a single source of truth that allows enterprise processes to execute with uniform information.

What you get to do in this role:

The Inside Solution Sales Manager builds relationships with clients while achieving quarterly and annual sales quotas for an assigned product line and territory.

• Manage sales opportunities and business relationships, from the office, with influential contacts within Commercial Accounts.
• Meet or exceed monthly, quarterly, and annual sales objectives, constantly working towards daily, monthly & quarterly KPI metrics such as pipeline build, revenue attainment, created opportunities, ACV bookings, and renewal rates.
• Provide timely and accurate information to management such as forecasting and opportunity status.
• Understand, develop, and build a franchise within your assigned geographical territory to consistently exceed quarterly and annual sales goals, and create successful, happy customers.
• Follow the sales process to win new ACV business.
• Facilitate resources necessary to further the sales cycle such as Solution Consultants, Customer Service, Marketing, etc.
• Effective Data Management through internal and external sources such as CRM, social media, search engines, and press.
• Occasional travel for training and/or meetings may be required.

To be successful in this role you have:

• 3+ years of technology sales experience in enterprise software or consulting services.
• Experience in selling enterprise-class solutions.
• Strong technical aptitude to understand the challenges a prospect is facing and translate those into business outcomes ServiceNow can deliver, and to communicate the value.
• A thorough understanding of the sales process and the ability to navigate and progress short but complex sales cycles (3-12 months).
• Presentation skills via web-based tools.
• Excellent communication skills.
• Excellent relationship-building skills – Ability to build meaningful business relationships with ServiceNow customers, prospects, and internal colleagues
• Persistent, dependable, and accountable.
• Able to adapt to a constantly changing and growing environment.

ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.

At ServiceNow, we lead with flexibility and trust in our distributed world of work. Click here to learn about our work personas: flexible, remote and required-in-office.

If you require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at talent.acquisition@servicenow.com for assistance.

For positions requiring access to technical data subject to export control regulations, including Export Administration Regulations (EAR), ServiceNow may have to obtain export licensing approval from the U.S. Government for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the U.S. Government.

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