Sales Support Representative

MAG Industries is a rapidly growing wholesale business founded in the summer of 2020. Serving thousands of smoke shops, head shops, and convenience stores nationwide, we operate from our warehouse in Tyrone, PA. As a family-run enterprise, we prioritize exceptional customer service and aim to foster long-term relationships with our clients. We are currently seeking a dynamic Sales Support Representative that will sell and provide guidance about products needed by MAG Industries chain accounts in the Indianapolis, IN area. to join our team.

Location:

• Indianapolis, IN (or nearby)

Pay:

• $18.00 per hour
• Weekly, Friday pay

Hours:

• Monday-Friday, 8:00am - 5:00pm
• Must have some availability to work overtime as needed

Report to:

• National Account Manager

Duties/Responsibilities:

• Develops and maintains relationships with existing chain account clients.
• Applies knowledge of the field and product features to match products to the needs of clients.
• Traveling to chain account stores to place MAG Industries product signage.
• Answers inquiries from clients concerning products, their uses, and the industry at large.
• Provides information, quotes, credit terms, and other price specifications to clients.
• Make routine in-person visits to chain account stores in region.
• Managing customer accounts, following up with customers for administrative purposes, and providing troubleshooting assistance for orders, account statuses, and other problems.
• Performing data entry tasks for sales figures, metrics, and other relevant information and maintaining an organized and accessible filing system.
• Performs other duties as assigned.

The duties and responsibilities listed are not intended to be exclusive of other duties or responsibilities that may be associated with the job, or that management deems necessary and/or may add over time.

Required Skills/Abilities:

• Excellent verbal and written communication skills.
• Organized with attention to detail.
• Excellent sales and negotiation skills.
• Proven ability to build and maintain relationships with clients.
• Proficient with Microsoft Office Suite or related software.
• Ability to learn and retain product information.
• Must be able to bend, twist and lift up to 40lbs.
• Must be okay with getting on the ground when necessary to check inventory or build displays.
• Bonus: Bilingual is a plus but not required

Education and Experience:

• Highschool Diploma or equivalent required.
• Experience in sales and/or merchandising.

Benefits:

• Health insurance, dental, vision
• 401K
• Life insurance
• Paid time off
• Weekly Pay
• Overtime opportunities
• Accident coverage
• Company provided laptop and cell phone
• Mileage Reimbursement

Note: This position is considered a remote position but you must reside in the Indianapolis, IN area. We will do 2 rounds of interviews via the TEAMS app. You will also be required to travel to our home office located in Tyrone, PA for at least ONE WEEK of training*