Inside Sales Manager

Genz Ryan is hiring an INSIDE SALES MANAGER!

COME GET SH!T DONE WITH US!

THE MISSION:

The Inside Sales Manager with Genz-Ryan Heating, Plumbing and Electrical will consistently demonstrate our company CORE VALUES: Pride, Drive, Team Player, Respect, Get Sh!t Done! This seat within the company is dedicated to consistent delivery of providing proactive up-sells, membership program details, and promotional opportunities for our customers through phone, text, and email contact. The person in this role will be a DOMINANT personality with the DRIVE TO WIN. Inspirational leaders willing to roll up their sleeves and both walk the walk and talk the talk, are encouraged to apply with this fabulous team!

Have you ever taken a DISC assessment? Those possessing a HIGH D score, with the power to execute and produce results through your team, would make a great fit!

CHECK OUT WHY YOU SHOULD WORK HERE BELOW:

• Join a culture of people who get sh!t done and have fun while doing it!
• Career advancement….. We prefer to promote from within!
• Onsite training center focused on employee skills and advancement
• Lucrative compensation plans
• We take advantage of the latest and most innovative technology in our industry
• Daily "clarity breaks" are encouraged for all staff
• Modern office space with multiple lounge and game areas stocked with snacks and refreshments
• We track metrics of all kinds…. Including the happiness of all staff on a weekly basis!
• Company social events throughout the year
• 100% Premium Paid Health Insurance Premiums (for both single and family)
• 100% Premium Paid Dental Insurance Premiums (for both single and family)
• 100% Paid Short Term Disability
• Flexible Spending Accounts (Medical and Dependent Care)
• 401(k) and employer match
• Paid Vacation and Holidays
• Weekly Pay
• And so much more….!

YOUR MAIN DUTIES BELOW…..

• Lead, manage, coach, and motivate the Inside Sales team
• Pump up the team each and every day.
• Deliver consistent feedback to your team through effective one on one meetings and employee development plans
• Create, vet, and maintain standard operating procedures for the department and team to follow
• Consistently track and report on KPIs
• Review, document and act on customer reviews, complaints, and escalations with urgency and ease
• Hold the team accountable to following stand operating procedures and documentation of all communications in company portals
• Participate in hiring, terminating, on-boarding and continuous training
• Identify challenges and make recommendations for process improvements
• Provide weekly, monthly, and quarterly reporting of metrics within the Contact Center
• Handle communication to customers as back up to the team when needed
• Backup for the contact center staffing, scheduling, and max capacity schedule (Team of 10+)
• Perform miscellaneous duties as assigned

HOW TO SUCCEED HERE AS AN INSIDE SALES MANAGER:

• You are, "HUNGRY, HUMBLE, AND SMART"
• You have a high regard for accountability and you are a DOMINANT, DRIVER who EXECUTES with URGENCY!
• You focus your decisions on the greater good of the company rather than selfish or emotional beliefs
• You take pride in your work and show up every day with bells on, at least 10 minutes early
• You have an incredible sense of humor to fit in with the rest of us!
• You are truly a self-starter. No need for someone who needs CONSTANT direction….. Please and thanks.
• You both give and accept transparent feedback, even if it deflates your ego. We are a bunch of straight shooters up in here.

WHAT WE LOOK FOR IN A PROSPECTIVE INSIDE SALES MANAGER:

• A track record in a sales manager or similar role with proven performance
• At least 2+ years in a leadership and managing role with multiple direct reports***
• A SELLING mindset with a knack for coaching the team how to build strong, lifetime relationships
• Excellent attention to detail
• Swift abilities in MS Office Suite including at least intermediate MS Excel skills (formulas, pivot tables, etc.)
• Keen ability to develop documented process with a focus on the maintenance and communication of revisions
• Willing and able to work fully in office (non-remote work)
• Highly organized with exceptional follow-through abilities
• Strong written and verbal communication skills
• Outgoing personality that blends well with a fast paced and goal-driven environment
• Willing and able to accept and embrace change

Email RECRUITING@GENZRYAN.COM OR CALL 952-767-1000 AND ASK FOR THE RECRUITING DEPARTMENT!

Salary: $60-80K (base salary plus incentive plan)

www.genzryan.com

We believe in equality, diversity, and inclusion. We are committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, and embracing their uniqueness, and providing a positive workplace for all.

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