Job Description

Location: Pinecrest, FL 33156 (Miami, FL)

Join the Kohler Signature Store Miami team as a Design Sales Consultant! In this exciting role, you will be tasked with specifying kitchen and bath faucets, lighting, tile, and fixtures in a luxury showroom setting. Products offered include Kohler's expansive portfolio of brands, including: Kohler, Robern, Ann Sacks, and Kallista.

This is a sales-based position that relies heavily on design-influence with the opportunity to work with walk-in homeowners and appointment based trade partners, including top interior designers and members of the trade community. (Approximately 90% sales, 10% design).

This is a results driven position, and the consultant will be responsible for driving top-line sales through the consistent achievement of personal sales targets and goals. This position is focused on the development of relationships with trade professionals and homeowners through the creation/development of a book business with a strategic focus on high impact activities and interactions with current and potential clients.

Compensation (negotiable) consists of a moderate base wage in conjunction with an open-ended commission and bonus structure. Due to the commission component, the salary range may vary depending upon the performance and success of the sales consultant, in addition to the longevity and tenure of the sales consultant and relationships formed during the career.

Key duties of the position include:

Leverage Salesforce to manage customer relationships, interactions, leads and opportunities to demonstrate an accurate pipeline.
Develop new relationships and business for Kohler to meet and exceed sales goals.
Conduct daily follow up with customers, quotes and leads to generate and close business.
Engage in strategic outreach to develop and grow the client base.
Network with the professional trade through involvement in associations, meetings and events; including in-store events.

Virtual tour of store: https://my.matterport.com/show/?m=xwAGmf1zqLX

The Kohler Signature Store is a kitchen and bath, tile, and lighting retail store in Pinecrest, Florida, located near South Miami, Pinecrest, Coral Gables, Coconut Grove. The store features beautifully designed displays from Kohler, Robern, Ann Sacks, and Kallista brands.

How to apply: Apply directly on Indeed, and you may also email your resume to careers @ woolsupply.us with the subject "Kohler Store".

The Design Sales Consultant leverages top-notch customer service skills to deliver a gracious customer experience and achieve strong results. Success in the position will be measured through the achievement of Net Order and Net Sales goals. Additionally, team success will be measured through store Net Promotor Score (NPS).

Targets

Drive sales to meet and exceed individual and team sales plans:

Provide high quality customer service to scheduled appointments and walk-in traffic.
Conduct daily follow-up on outstanding quotes.
Develop and execute marketing plans to current and potential customer base.
Participate in planning and execution of in-store events.
Understands how to win as a team and brings forth a team mentality.

Develop repeat sales, new relationships, and future business:

Create a strategic sales plan and detailed tracking of customer interactions, quotes, and opportunities.
Conduct outside sales calls, with a focus on targeted top-selling and high-potential accounts, marketing new and featured products.
Follow up on leads to generate new business.
Network with the professional trade through involvement in associations, meetings and events.

Deliver exceptional customer service:

Provide prompt and friendly service to every customer that walks into the store.
Follow up on all sales to ensure customer satisfaction and service are met.
Maintain a well-organized and aesthetically pleasing environment.
Understands balance between providing exceptional customer service and doing the right thing for Kohler Co.
Drives repeat customers by going above and beyond to connect with customers in a meaningful and personal way.

Administer sales process to ensure timely and accurate completion of all sales:

Process quotes and sales paperwork.
Partner with Kohler Customer Care team to track orders for customers and ensure quality service.

Continually develop sales skills and product knowledge:

Brings in a continuous improvement mindset by challenging status quo in a productive manner, and making recommendations for process improvements.
Develop detailed knowledge of all product lines and features.
Participate in training activities, including product knowledge presentations and online learning, to supplement product knowledge.
Complete training courses to continually develop and hone presentation, negotiation, and sales skills.

Skills/Requirements

Minimum of 4 years prior sales experience required, in a high-end sales / service industry preferred. A track record of consistently meeting or exceeding sales goals required. Strong preference given to prior sales experience in interior or architectural design or luxury retail sales. Candidate must be capable of creating and communicating product and / or design solutions in a timely manner and articulate why to buy from Kohler Signature Stores.

College degree or certificate in architecture or interior design preferred.

Why Work at The Kohler Signature Store by Wool Supply?

Kohler Co.'s mission is to contribute to a higher level of gracious living for those who are touched by our products and services. We understand that it takes investment in our associates’ development to make that happen. So, we offer ongoing investment in each individual’s personal development and the opportunity to collaborate with others across functions and roles at Kohler.

In addition to the investment in your development, Wool Supply offers a benefits package including a competitive salary, health insurance, 401(k) with company matching, and a generous vacation policy!

About Us

Beyond the competitive benefits and compensation, Wool Supply proudly offers a rich history of a local, multi-generational family business local to the South Florida community.

Founded in 1873 and headquartered in Kohler, Wisconsin, Kohler is one of America's oldest and largest privately held companies. With more than 50 manufacturing locations worldwide, Kohler is a global leader in the design, innovation and manufacture of kitchen and bath products; engines and power systems; luxury cabinetry and tile; and owner/operator of two of the world's finest five-star hospitality and golf resort destinations in Kohler, Wisconsin, and St. Andrews, Scotland. For additional details, please visit kohler.com.

The Kohler Signature Store is owned and operated by Wool Supply. Wool Supply is a privately held, family owned South Florida business. Please visit woolsupply.com and woolkb.com to find out more about the company, and kohler.com, robern.com, annsacks.com, and kallista.com to learn more about the products featured in the store.

Job Type: Full-time

Pay: $55,000.00 - $80,000.00 per year

Benefits: