Job Description
Why Join Us?
As the world’s leading vendor of Cyber Security, facing the most sophisticated threats and attacks, we’ve assembled a global team of the most driven, creative, and innovative people. At Check Point, our employees are redefining the security landscape by meeting our customers’ real-time needs and providing our cutting-edge technologies and services to an ever-growing customer base.
Check Point Software Technologies has been honored by Time Magazine as one of the World’s Best Companies for 2024. We've also earned a spot on the list of the World’s Best Places to Work for four consecutive years (2020-2023) and have been recognized by Forbes as one of the World’s Top Female-Friendly Companies. If you're passionate about making the world a safer place and want to be part of an award-winning company culture, we invite you to join us.
Key Responsibilities
- Developing and maintaining a close relationship with the customer throughout the whole customer lifecycle.
- Driving customer adoption of newly released product features
- Working closely with the Sales team on building customer strategies, ensuring new opportunities are identified and managed
- Taking part in the pre-sales process and handshake with Sales to ensure a smooth customer on-boarding
- Advocating customers’ needs, and influencing the product roadmap according to customers’ priorities
- Ensuring customers are ready to be a reference for Sales & Marketing efforts
- Maintaining and overseeing product knowledge-base guides and leading the development of a support community
Qualifications
- 2-4 years of experience as a Sales Executive/Account Manager
- Knowledge in CSM/Account management or similar customer-facing position, preferably working in the SaaS or cybersecurity sector
- Proven ability to develop and cultivate lasting customer relationships
- Technological mindset – able to have a technological discussion with IT managers and senior stakeholders, as well as high-level technical meetings
- Exceptional written and verbal communication skills and the ability to convey complex technical messages in a clear and simple way
- Strong team player and collaborator
- Degree in a related field, Business, Computer Science or Information Technology preferred
- Must be eligible to work in the United States without sponsorship from an employer now or in the future.
EOE M/F/Veterans/Disabled
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