Inside Sales Representative

Russel Metals is one of the largest metals distribution and processing companies in North America servicing customers and suppliers primarily in Canada, and the United States, and on occasion worldwide. The Company operates in three business segments: service center distribution, energy sector pipe, tube, valve and fitting distribution and steel import/export distribution. We provide steel processing and distribution services to a broad base of approximately 18, 000 end users through a network of 70 North American branches. For a more detailed look into the Alberta facilities check out our YouTube page https://www.youtube.com/watch?v=3xQADgkApRE

Reasons to Join Our Team!

• Competitive base salary + commission on day one!
• Profit-sharing plan
• Benefits program
• Pension plan
• Development and Growth Opportunities
• Various incentive and recognition programs
• Bonuses

Russel Metals is currently seeking an individual for the position of Inside Sales Representative in our Edmonton, AB location. We are looking for a self starter who has superior communication and organizational skills and is driven to provide outstanding customer service. This is a salaried, full-time, permanent position.

Job Responsibilities:

• Enter/facilitate general line and processing sales orders ensuring accuracy and tolerance meets the customers’ expectations.
• Work closely with our CAD/Operations department to ensure accurate order entry.
• Help grow and maintain relationships with new and existing accounts.
• Help grow and maintain revenue/profit in accordance with the business plan.
• Help identify and maximize all sales/market opportunities.
• Ensure outstanding customer service is provided by developing a trusting rapport with all customers.
• Help monitor, evaluate, and make suggestions with respect to lost business and sales opportunities to continually improve on our results.
• Help ensure processing sales productivity and accuracy while continuing to strive to increase our overall gross margin.
• Help contribute to the commitment of accurate/on time shipments.
• Continually communicate with our purchasing department to ensure sufficient product availability levels as well as stock outs/shortage.
• Help identify slow moving items and establish targets for reduction.

Job Requirements:

• Minimum (2) years Sales experience and/or customer service.
• Strong analytical, time management and organizational skills.
• Excellent communication and negotiation skills.
• Must work well both independently and within a team environment.

Preferred:

• Steel knowledge/experience.
• Metal Processing equipment knowledge/experience (Plasma/Shear/Rolls).
• Post-secondary education in marketing, Business Admin, Metallurgy or Engineering technology.
• Knowledge of CAD, blueprint, bill of material, blueprint and geometrical tolerances.

We are an organization that is committed to the principles of Employment Equity which includes maintaining a fair, equitable and diverse workforce. All qualified candidates are encouraged to apply.

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