Sales Manager

Hampton Inn and Suites Downtown Kansas City Crossroads is currently seeking an experienced and highly motivated Sales Manager. The Sales Manager is a “hands-on” manager actively involved on a daily basis in securing, qualifying and following up on leads to book specific business. We are looking for a talented, energetic individual who will embrace our values, and is devoted to being second to none. Our ideal candidates should exude a passion for the hospitality industry that will cultivate an exceptional guest experience.

At Hospitality America, winner of Top Workplaces USA, we believe that everyone should have a work environment that is both fun and rewarding. As a valued member of our Hospitality America family, you'll be an integral part of a dedicated team that is driven by our exceptional people, and our values which are guided by the acronym P.E.A.C.H.:

PASSIONATE – Passionate with the spirit to serve.

EXCELLENCE – Committed to excellence that inspires results.

ADAPTABLE – Adjust, adapt, and overcome.

COMMUNITY – Creators of a collaborative community invested in growth.

HUMBLE – Humble, trustworthy, and transparent.

What you'll do:

• Manages all areas of sales according to brand standards to achieve a professional rapport within the local business community.
• Responsible for revenue production for the hotel meeting or exceeding planned revenue objectives for RevPAR, occupancy and average daily rate (ADR).
• Employ revenue management techniques to recommend group rate proposals.
• Develops and implements the hotel’s marketing and sales plan based on the hotel’s position and strengths within each market segment.
• Achieve new business booking goals by conducting sales calls to prospective clients, responding to RFP's, and participating in travel agent consortia programs.
• Analyzes and understands the competition’s strengths and weaknesses for each market segment and successfully directs marketing activities against each.
• Conduct market research through client correspondence and internet searches to qualify business potential and determine the level of room night volume.
• Participates in weekly revenue calls and weekly manager meetings.
• Actively markets the hotel through advertising, blitzes, direct mail campaigns, etc.
• Demonstrates a commitment to guest service by responding to guests’ needs.
• Prepares departmental budget that correctly reflects the hotel’s business plan.
• Forecasts occupancy fluctuations and directs selling activities to maximize revenues.
• Ensures that hotel employees (especially front desk staff) are familiar with key accounts and their specific needs and arrangements (rates, room types, key contacts, etc.).

WHY Hampton Inn and Suites Downtown Kansas City Crossroads:

• Competitive Salary and Bonus: We believe in recognizing and rewarding our team members for their hard work.
• Exciting and Fun Work Environment: Nobody wants to work in a dull and boring environment, join a team that believes you should enjoy coming to work every day!
• Top Notch Training and Growth Opportunities: We will make sure you have what you need to excel in your career!
• Medical, Dental, and Vision coverage.
• Paid holidays and vacation time.
• 401k Retirement Plan.

EDUCATION AND EXPERIENCE

• Minimum of 2+ years hotel sales/management experience preferred.
• Strong Sales Coordinator looking for advancement encouraged to apply.
• Knowledge of Delphi a plus.
• Marriott experience a plus.
• Exceptional verbal and written communication skills.
• Must be a citizen of this country or possess a valid work permit.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Must be able to stand for prolonged periods of time.
• Must be able to lift up to 15 pounds.
• Must be able to navigate various departments of the organization’s physical premises.

TRAVEL:

Less than 5%

AFFIRMATIVE ACTION/EEO STATEMENT:

Hospitality America, LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

ADDITIONAL INFORMATION:

This job description in no way states or implies that these are the only duties to be performed by the employee filling this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by management. Management has the right to add to, revise, or delete information in this job description. Reasonable accommodation will be made to enable qualified individuals with disabilities to perform this position's essential functions.

This document does not create an employment contract, implied or otherwise, other than an “at will” employment relationship.