Job Description

Job Overview
Sr. Account Manager (Japanese-Bilingual is preferred not mandatory)

350 - Sales & Consulting · Plano, Texas, United States · Cyber/PCG · Full-time

DescriptionJapanese-English bilingual (Japanese-Bilingual is preferred not mandatory)

Sr Account Manager to expand business with its most important clients in North America region.

The Sr Account Manager who works in this role will be responsible for obtaining and maintaining long[1]term key customers by comprehending their requirements. The Sr Account manager will be engaged in a variety of tasks including Sales, Business development, Account ownership, Project Management, Coordination, Relationship management, Negotiation, Vendor Management, Account Hunting, Account Farming/Mining.

Responsibilities:

Support creation and implementation of a strategy designed for the growth of the business.

Business Development with Client and Client Group companies for TTS US IT services.

· Building Proposal for Key projects for Client and Client Group companies aligning it as per customer need.

Scheduling Internal/External sync with stakeholders.

Maintaining strong relations with Key personnel from Client .

· Acquiring a thorough understanding of Client needs and requirements for existing and new business services.

· Expanding the relationships and business portfolio with Client continuously proposing services and solutions that meet their objectives.

· Serve as the link of communication between Client , TTS internal teams and other region Stakeholders.

Resolve any issues and problems faced by customers and deal with complaints to maintain trust.

Prepare regular reports of progress and forecasts to internal and external stakeholders.

· Manage accounts from a sales relationship perspective and be responsible for end-to-end sales cycle.

Vendor/Partner management for Joint delivery of Services to Client .

Team expansion for technical project.

· Analyze financial statements, sales, and other reports and performance data to measure productivity and goal achievement and to determine areas in which improvements are required.

· Assist corporate department, company executives, and any other members including suggestions to expand all possible revenue opportunities or efficiency.

Communicate strategy and results to stakeholders and team members

Build collaborative team environment.

Ensure clarity around priorities and goals for all functional areas.

· Continue upskilling with cutting edge technology to engage customer stakeholders for new business/services.

Attribute & Skills:

Excellent sense of ownership.

Excellent oral, written communication skills, good presentation skills with focus on effective

information sharing with all stakeholders.

Excellent organizational and good Interpersonal skills- Coordinate with multiple Stakeholder.

Deadline driven & Self-motivated.

Experience in MS Excel, MS Word, MS Powerpoint,

Prior account management/direct sales experience in IT company handling IT client.

Excellent time management skills.

Problem solving skills.

Requirements

Qualifications:

Bachelor's Degree and a minimum of 4-12 years of professional experience in IT sales and/or business development and expansion.

Japanese- English bilingual. With Strong English communication.

IT sales knowledge and customer service.

Bilingual (Japanese & English) Minimal to no supervision needed.

Able to lead, learn, and support account managers and management and maintain positive working environment.

Detail orientated and highly attentive to commitments and schedules.

Ability to create, implement, and enforce standards and processes to others.

Strong written and oral communication and presentation skills.

Extensive experience with Microsoft Office tools (Excel, PowerPoint, SharePoint) and with web[1]based business applications.

May handle confidential information and must exercise high level of integrity and discretion at all times.

Must be reliable, on-time and able to complete tasks by target and maintain a professional work ethic & demeanor in all interactions.

Other Duties:

Travel Needs: 20-25%, & occasionally working on Weekends if needed for some urgent projects/tasks.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Job Type: Full-time

Pay: $80,000.00 - $100,000.00 per year

Experience: