Sales Manager

Position: Sales Manager

Reporting directly to the EVP, the Sales Manager leads the Sales Team and provides direction and oversight to the Account Executives. The Sales Manager also creates long-term, trusting relationships with customers to develop new business from existing clients and actively seek new sales opportunities. This position will liaise with cross-functional internal teams to improve the entire customer experience. The key area of focus for this role will be to grow the Company's business within the industry.

Salary - $80k-$90k/annum +Commission + Annual Bonus

Job Type- Fully On-Site

Responsibilities

• Build and maintain a strong sales team focussed on building effective client relationships
• Teach Account Executives how to engage with customers, ensuring an ongoing positive customer experience
• Achieve agreed-upon sales targets and outcomes within schedule, setting targets for each account executive
• Maintain regular communication with operations to ensure that sales and capability are synchronized
• Ensure the timely and successful delivery of our solutions according to customer needs and objectives
• Develop new business with existing clients and/or identify areas of improvement to meet sales quotas
• Negotiate contracts and close agreements to maximize profits
• Coordinate sales plans with operations and scheduling departments to ensure customer success
• Ensure all data, information, and details are entered into CRM / ERP and updated as required
• Maintain acute awareness of market and industry trends and make suggestions for improvement
• All other duties as assigned

Required Experience

• Ability to lead salespeople
• Strong goal-setting abilities
• Strong desire to sell - we want team members who celebrate success
• Strong communication skills, written and Verbal
• Demonstrable ability to communicate, present, and influence key stakeholders
• Experience with CRM, preferably Salesforce
• Proven ability to effectively negotiate and close agreements
• Team-player mindset and willingness to collaborate
• Solid organization and reporting skills
• High attention to detail
• Ability to efficiently use Microsoft Office and learn new programs

Desired Experience

• Ideally 3+ years of account management experience in the service or operations industry

Education

• A degree or diploma is considered an asset

Aurum/WCD welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.