Senior Account Manager

Job Description

Job Title: Senior Account Manager
Type: Direct Hire
Salary: $110,000 - $130,000 per year
Location: Roswell, GA

About the Role

Join a dynamic team as a Senior Account Manager (SAM), where you’ll play a pivotal role in managing and expanding relationships with key accounts while driving sales and strategic growth initiatives. As a SAM, you’ll oversee operations, demand planning, and customer support for Fortune 500 clients. This position is ideal for someone who thrives on collaboration, innovation, and delivering exceptional customer solutions.

Key ResponsibilitiesAccount Management:

• Manage and grow relationships with key accounts, including major retailers.
• Serve as the primary contact for assigned accounts, ensuring customer satisfaction.
• Provide tailored solutions and strategic recommendations to clients.

Sales Strategy & Execution:

• Develop and implement account-specific strategies for promotions, product launches, and campaigns.
• Collaborate with the Director of Sales to set and achieve revenue goals.
• Prepare sales forecasts and analyze performance to identify growth opportunities.

Cross-Functional Collaboration:

• Partner with teams across Trade, Marketing, Operations, Logistics, and Finance to execute account plans and address challenges.
• Work with Product Management to deliver tailored client solutions, including new product rollouts.

Operational Oversight:

• Track and manage projects, including special events, product displays, and promotional launches.
• Communicate product availability, shipping schedules, and delivery updates to clients.
• Maintain detailed records of account activities, budgets, and performance metrics.

Customer Engagement & Retention:

• Regularly engage with account representatives to understand needs and objectives.
• Identify opportunities for upselling, cross-selling, or product customization.
• Resolve client inquiries promptly, ensuring high satisfaction levels.

Leadership & Growth:

• Mentor and support junior account managers to foster professional development.
• Represent the organization at industry events, trade shows, and client meetings to strengthen market presence.

QualificationsRequired:

• Proven experience in account management, sales, or business development within retail or consumer goods.
• Strong analytical and problem-solving skills with a data-driven approach to strategy.
• Excellent interpersonal and communication skills for building client relationships.
• Proficiency in CRM tools, Microsoft Office Suite (Excel, PowerPoint, Word), and SAP systems.
• Bachelor’s degree in Business, Marketing, or a related field is preferred.

Preferred Attributes:

• Results-oriented with a history of exceeding sales goals.
• Highly organized, capable of managing multiple accounts and projects simultaneously.
• Collaborative mindset with a proven ability to work across departments effectively.

Ready to take your account management expertise to the next level? Apply today and join our clients team dedicated to delivering exceptional service and driving growth!

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Job Type: Full-time

Pay: $110,000.00 - $130,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Application Question(s):

• Are you okay with making $110K - $130K per year?

Education:

• Bachelor's (Required)

Experience:

• Account management: 5 years (Required)
• Sales: 5 years (Required)
• Business development: 5 years (Required)
• SAP CRM: 3 years (Required)

Ability to Commute:

• Roswell, GA 30075 (Preferred)

Ability to Relocate:

• Roswell, GA 30075: Relocate before starting work (Required)

Work Location: In person

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