Job Description
Job Summary: . The individual will be responsible for effectively soliciting and securing new accounts for their assigned hotel. The Area Sales Manager will work in conjunction with the respective Directors of Sales/hotel leadership to achieve the revenue and market share goals for the hotel assigned. The focus of sales may vary based on the respective properties the associate is assigned to (i.e. Leisure, Business Travel, Group, SMERF). Primary duties must consist of administrative, executive, or professional tasks more than 50 percent of the time and job duties must also involve the use of discretion and independent judgement more than 50 percent of the time.
Education & Experience High School diploma or equivalent required with at least 2 years Hotel Sales experience preferred. Must have a valid driver's license for the applicable state. Must possess developed verbal and written communication skills to frequently negotiate, convince, sell and influence other managerial personnel, hotel guest(s) and/or corporate clients. Experience with professional selling skills desired: opening, probing, supporting, closing. Must be proficient in general computer knowledge especially Microsoft Office products. Must be able to work independently and simultaneously manage multiple tasks. Strong organization and presentation skills.
Job Duties & Functions: Effectively attain assigned sales and revenue goals, as well as solicitation call goals for the assigned of hotel. Proactively conduct solicitation calls, conduct sales tours, and entertain clients specific to Leisure, SMERF, Business Travel (BT) and/or Groups, as applicable by property. Monitor and evaluate trends within your market segment. Approach all encounters with guests and employees in an attentive, friendly, courteous and service oriented manner. Adheres to HCW Hospitality established regulations, company standards, sales standards and sales metrics related. Develop a full working knowledge of the operations and policies of the hotel and applicable departments. Maintain strong visibility in local community and industry organizations, as applicable. May assist in implementing and/or participating in special promotions relating to direct sales segments, i.e. sales blitzes, etc. Attend daily/weekly/monthly meetings and any other functions required by management. Perform any other duties as requested by the General Manager or Director of Sales.
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