Inside Support

Job Description

About us

Direct Lumber and Door of Colorado is a locally owned and operated full-service lumberyard and component manufacturing facility providing quality building materials throughout Denver and the Front Range.

Our goal is to build lasting partnerships with our clients through providing expert insight, high performing products, and service that makes an impact for their business. We have served the professional builder for over ten years and look forward to many more to come..

Our work environment includes:

• Casual work attire
• Growth opportunities
• Relaxed atmosphere
• Safe work environment

**Job Overview:**

We are seeking an Insider to join our team. This position works alongside the field staff and inside sales to complete the day to day tasks involved in planning and implementing a project. This position ensures price, quality, and logistical goals are consistently met to secure orders and to aid in customer retention.

**Responsibilities:**

• Receive phone calls and emails from customers and outside sales representatives requesting quotes for Doors and Millwork.
• Assist customers with purchases, including reviewing of plans if needed.
• Creating and delivering quotes back to the requestor in a timely fashion. This should not take longer than 24-48 hours.
• Process quotes into sales orders.
• Contact customers whose orders are ready and coordinate either delivery or the customer coming to the Door Branch to pick up material.
• Log all will-calls on delivery log as the customer picks up material.
• Assisting in the planning and implementation of project details.
• Helping to coordinate, and manage project schedules and deliveries.
• Analyzing data as required
• Tracking and reporting project progress
• Other duties as assigned

**Requirements:**

• 3 years experience in project manangement or administrative assistance
• Excellent multitasking skills
• Excel and Microsoft software knowledge required
• Understands and manages builder related software programs; Supply - Pro, ITK, Salesforce.
• Detail oriented and highly organized
• Excellent critical thinking skills

Job Type: Full-time

Pay: $55,000.00 - $65,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Referral program
• Vision insurance

Experience level:

• 3 years

Shift:

• Day shift

Weekly day range:

• Monday to Friday

Work setting:

• In-person
• Office

Work Location: In person

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