Job Description
No Brag, Just Fact!
Over the last decade, we set out to be the world's greatest dialysis company, and over the next decade, we're poised to build the greatest healthcare community the world has ever seen. When you join the DaVita Village, you're joining a winning team. Through our commitment to training, growth and quality, we consistently achieve superior clinical outcomes while giving teammates the opportunity to excel in an award-winning environment that enables them to thrive both professionally and personally. This role can be remote however, Denver, Colorado is the preferred location.
Here's what you can expect as the Director, Value Based Care, Strategic Payor Account Management at DaVita.
The Director of Strategic Payor Account Management will join the Integrated Kidney Care (IKC) team – taking ownership for value-based care contract implementation, ongoing partner strategy and relationship management, partner collaboration pilots, and overall performance tracking to ensure program success. IKC is rapidly growing and a core part of this role will be standardizing customer success management processes, developing streamlined implementation plans, and leveraging new technology to ensure alignment in a matrixed organization while we work to scale sustainably. This role is highly cross-functional and will partner across many lanes. It will also be a highly visible role, working closely with executive leadership within DaVita and with our payor partners.
Essential duties and responsibilities:
The following duties and responsibilities reflect the expectations of this position but are not intended to be all inclusive.
Support setting strategic direction for Commercial IKC Account Management function
Support our Payor Partnerships team in business development, including pitch meetings and existing account expansion efforts
Serve as account lead for large and strategic accounts and deliver service excellence
Mature our account planning and relationship management processes
Drive the development and presentation of business updates with payor partners
Track and manage to contract terms inclusive of performance targets and process measures
Oversee and optimize the process of launching and managing new programs, beginning from contract sign date through program implementation and term
Partner with operational, clinical, actuarial, finance, and IT teams to proactively and reactively respond to partner priorities
Develop and retain a strong team of individuals who are relationship and process-minded but also understand the operational, clinical, and financial aspects of IKC
Foster the DaVita Way by encouraging teammate contribution, respect, and support of all types of individuals.
15-25% travel if/when travel is approved
Qualifications
Minimum of seven (7) years of experience within client services function, such as consulting, business development, customer success, and/or account management fields; track record of strong operational execution and business results
Bachelor’s degree required; MBA / Masters in related field a plus
Experience in healthcare preferred. Understanding of value-based care and/or shared risk partnerships a plus.
Strong executive communication skills, both presenting and material development
Strategic thinker who can also roll up their sleeves to meet the needs of their clients
Strong interpersonal skills to build credibility as a thought partner internally and externally
Personal values in line with DaVita's values of Service Excellence, Integrity, Team, Continuous Improvement, Accountability, Fulfillment & Fun
Here is what you can expect when you join our Village:
- A "community first, company second" culture based on Core Values that really matter.
- Clinical outcomes consistently ranked above the national average.
- Award-winning education and training across multiple career paths to help you reach your potential.
- Performance-based rewards based on stellar individual and team contributions.
- A comprehensive benefits package designed to enhance your health, your financial well-being and your future.
- Dedication, above all, to caring for patients suffering from chronic kidney failure across the nation. Enter text here
Join us as we pursue our vision "To Build the Greatest Healthcare Community the World has Ever Seen."
Why wait? Explore a career with DaVita today.
Go to http://careers.davita.com to learn more or apply.
What We’ll Provide:
More than just pay, our DaVita Rewards package connects teammates to what matters most. Teammates are eligible to begin receiving benefits on the first day of the month following or coinciding with one month of continuous employment. Below are some of our benefit offerings.
- Comprehensive benefits: Medical, dental, vision, 401(k) match, paid time off, PTO cash out
- Support for you and your family: Family resources, EAP counseling sessions, access Headspace®, backup child and elder care, maternity/paternity leave and more
- Professional development programs: DaVita offers a variety of programs to help strong performers grow within their career and also offers on-demand virtual leadership and development courses through DaVita’s online training platform StarLearning.
At DaVita, we strive to be a community first and a company second. We want all teammates to experience DaVita as "a place where I belong." Our goal is to embed Diversity & Belonging into everything we do in our Village, so that it becomes part of who we are. We are proud to be an equal opportunity workplace and an affirmative action employer. As such, individuals are recruited, hired, assigned and promoted without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, protected veteran status, or any other protected characteristic.
Applications are accepted on an ongoing basis.
Salary/ Wage Range
$100,100.00 - $147,000.00 / yearCompensation for the role will depend on a number of factors, including a candidate’s qualifications, skills, competencies and experience and may fall outside of the range shown. DaVita offers a competitive total rewards package, which includes a 401k match, healthcare coverage and a broad range of other benefits. Learn more at https://careers.davita.com/benefits
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