Job Description
Is your career as a consultant ready to be super-charged? At Innovien Solutions, we're in the business of placing technology consultants who out-work, out-think and over-deliver. If you're ready to work with the best clients in the industry, we're ready to match you with the top people in the business.
As an Innovien Solutions consultant, you'll help businesses solve the most pressing technology challenges of today. We're looking for consultants with capability and character... people with the drive, desire and determination to dream big, but do bigger. You'll like working with us because we'll go to bat for you, working tirelessly on your behalf. Best of all, we only work with the highest quality clients to ensure your experience is nothing short of top-notch.
One of our Fortune 50 clients in the Aerospace & Defense industry is looking for a Tier IV Desktop Support Specialists to join their team! This person will need to be comfortable in a dynamic, enterprise level environment, willing to resolve a high volume of tickets with excellent customer service. Looking for this role to sit at their Wichita, KS location. Apply today to connect to a team member!
REQUIREMENTS:
- 5+ years’ experience troubleshooting and supporting PC, hardware, desktop at an enterprise level
- Experience working w/ ServiceNow ticketing system
- Experience and working knowledge within MS Windows 7 and above
- Strong knowledge of the Office Suite – Outlook, Word, Excel, Exchange, etc.
- Knowledge of networking structures, routers & switches
- Strong communication and customer service mentality
- Associates Degree
PREFERRED SKILLS:
- ITIL Certified
We use E-Verify to confirm U.S. Employment eligibility.
Job Types: Full-time, Contract
Pay: $25.00 - $30.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Education:
- High school or equivalent (Required)
Experience:
- Ticketing System: 3 years (Required)
- Desktop support: 4 years (Required)
Ability to Commute:
- Wichita, KS (Required)
Work Location: In person
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