Job Description

Summary:

Working within our Valves group, this position will assist with attracting potential customers while maintaining existing relationships by answering product/service questions and suggesting information about other products/services. This role will assist with project bids and tracking. Opening and maintaining customer accounts by recording account information. Resolving product or service problems by clarifying the customer's issues, determining the cause of the problem, selecting, and explaining the best solution to solve the problem, expediting correction or adjustments, and following up to ensure resolution. Inside Sales Representatives may recommend potential products or services to management by collecting customer information and analyzing customer needs. Will prepare product and/or service reports by collecting and analyzing customer information. Must be quality focused, a problem solver, have excellent telephone and documentation skills, with the ability to resolve conflict and analyze information. The successful candidate must be a good multi-tasker with a high attention to detail. Other duties and projects as assigned.

Job Duties/Responsibilities

Processing orders, buying product for orders, modifying stock to meet customer requirements
Taking calls and e-mails for customers, summiting quotations, and entering orders into Business Central
Working with other inside/outside sales team members to ensure open lines of communication
Compile data to complete project bids
Periodically meet with customers to build relationships
Generate reports as needed and take part in departmental meetings
Source and purchase non-stock items to meet customer requirements
Active participation in FET’s Health, Safety and Environment program
Adhere and follow all company policies and processes.

Skills/Knowledge

Working knowledge of customer service techniques in an industrial setting
Familiar with order entry software and processes
Strong computer and Microsoft Excel knowledge an asset
Able to change task or direction while maintaining organization
Good organizational skills
High attention to detail and accuracy a necessity
Analytical thinker and problem-solving capabilities
Ability to work in a team environment.

Education

· Bachelor’s degree or equivalent industry experience.

Experience

· 4+ years of Inside Sales experience in a related industry

· Valve knowledge and/or experience considered an asset.

About FET
FET (Forum Energy Technologies, Inc.) is a global company, serving the crude oil, natural gas, and renewable energy industries. FET is headquartered in Houston, TX with quality manufacturing, efficient distribution, and service facilities conveniently located to support the major energy-producing regions of the world. Forum’s products and services range from the underwater reservoir to the refinery, from the sea floor to the above ground transportation line. We pride ourselves on giving you a comprehensive offering of solutions to maximize your operations and improve your bottom line. Our customers are our partners and we work with them to solve their ever-changing challenges.

FET is an Equal Opportunity Employer. FET does not discriminate on the basis of race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected under federal, state, or local law. All employment decisions and practices at FET are subject to the foregoing non-discrimination provisions and are based solely on merit, competence, performance, and business needs at the time.

**We thank you for your interest . Only candidates selected will be contacted.**

Job Types: Full-time, Permanent

Pay: $54,000.00-$80,000.00 per year

Benefits: