Job Description

About Walker

Walker Industries, a fifth-generation, family-owned company founded in 1887, operates from its base in the Niagara Region with facilities across Canada and the United States. We employ more than 1,200 people in environmental waste management and recovery, renewable energy, paving and construction, aggregates, and emulsions chemistries.

Growth and transformation are a natural part of our business and our employees evolve with us.

We are looking for a Scalehouse Clerk/ Inside Sales at our Walker Aggregates Niagara locations.

Scalehouse Clerk/ Inside Sales

Ideally, you have the following qualifications:

At least a year’s experience in a customer service role
At least a year's experience in an administration/ sales administration role
Excellent communication skills both verbally and written
Keen attention to detail
Comfortable working in a variety of different settings
Valid G Driver's License and reliable transportation to a number of our Niagara sites.
Excellent work ethic, punctual and flexibility are required.

Practical Details

This role will be cross-trained with our sales team in roles such as inside sales and dispatcher roles for occasional coverage.

Scalehouse

Weighs and documents each truck leaving the quarry to ensure that loads are correct and do not violate safety transportation regulations.
Responds to customer inquiries and to provide information on products and materials. Refers customers to sales representatives as necessary.
Receives payments in cash, cheque and credit cards and completes appropriate documentation to ensure records, orders and cash receipts balance.
Produces a variety of reports such as Transaction Reports, Sales Data Reports and Cash Sales Reports, to provide current information to various departments.
Operates a three way radio system to communicate with various colleagues at the quarry and assist in the smooth running of quarry operations.
Opens and closes the scale house to ensure systems such as computers, security etc., are operating correctly.

Customer Service

Responds to central dispatch order system via telephone or online for both aggregate and asphalt products. Serves existing and potential customers to supply accurate pricing and material.
Enters customer orders and all job information, including product pricing and freight, to maintain a current database of customer orders and assist in providing timely and accurate billing information.

Sales Admin

Prepares daily, weekly and monthly sales reports to assist the Sales Manager with sales related reporting and decision making.
Addresses customer concerns with invoices and makes corrections to invoices as required.
Administers quoting software to ensure information is accurate and up-to-date.
Performs administrative duties such as copying tender documents and preparing reports, etc. to assist in the smooth running of the department.

Experience the Benefits of Working at Walker

Career Support