Job Description

Are you Called to Care about your work, other people and making a difference? Do you believe that people and teams are Better Together than going it alone? Are you always striving to Be the Benchmark by which all others are measured? Then our core values match. Connect with us –and to what truly matters!

Benchmark Senior Living is seeking a dynamic and seasoned Executive Director to assume the role of Traveling Executive Director of Operations. As the Traveling Executive Director of Operations, you will manage an assigned assisted living community’s budget and occupancy goals as well as maintain appropriate staffing levels and drive overall customer service for a short period to provide coverage for vacations, leave of absences and vacancies. Assignments will be primarily in Connecticut, Rhode Island, Virginia and Massachusetts with occasional coverage in other Benchmark state locations. You must be willing to relocate to the area or live in New England. Perfect opportunity for someone who likes to travel, enjoys meeting new people and connecting with others! Candidates must have previous experience in assisted living, operations, sales and be willing to travel to all communities within Benchmark. Position comes with a monthly car allowance as this role will require 100% travel.

Job Responsibilities

As a Traveling Executive Director of Operations, you will authorize all purchases, provide onsite sales support, and conduct monthly family meetings. You will also participate in the training and development of new employees –implementing initiatives that will allow the community to run more effectively and efficiently.

Additional responsibilities for the Executive Director of Operations include:

Reviewing bills and statements
Analyzing revenue projections
Making adjustments when revenue sources decrease
Managing the Sales Director
Networking with outside referral sources such as Hospital and Rehab personnel
Qualifying prospects financially through credit reports, bank statements, etc.
Reviewing occupancy as it relates to staffing
Assisting in the hiring and recruitment processes
Handling all resident and family grievances

As an Executive Director of Operations, you must be an ethical and honest individual who truly enjoys helping seniors live a better, more comfortable life. You must also be patient, understanding, and empathetic.

Additional requirements of the Executive Director of Operations include:

Bachelor’s degree; Degree in Healthcare Administration, Hospitality Management, or Business preferred
5+ years of operations management in senior care preferred
Having assumed a managerial role that was responsible for multiple disciplines
Possessing budgeting and staffing experience
Proficiency with Windows applications such as Excel and Outlook
Ability to lift a minimum of 50 pounds

Benefits

As an Executive Director of Operations for Benchmark Senior Living, you will have the opportunity to improve the quality of life of the Senior Citizens living in your community. Furthermore, Benchmark offers ample advancement opportunities for top performers as well as excellent compensation and benefits.

Benefits available to the Executive Director of Operations include: