Job Description
Who Is Curiosity?
Curiosity is an independent agency in Cincinnati that lives and breathes the power of being strategically curious. We are a team of passionate, innovative people who strive to create unforgettable work and drive results for our clients through integrated creative solutions.
Curiosity is an independent agency in Cincinnati that lives and breathes the power of being strategically curious. We are a team of passionate, innovative people who strive to create unforgettable work and drive results for our clients through integrated creative solutions.
The Senior Account Manager (SAM) is a pivotal role responsible for managing key client relationships and leading the execution of client work. We’re seeking a self-motivated strategic thinker with agency experience who can grow with us, ultimately becoming a driver of both agency and client business growth.
Key Responsibilities:
- Lead day-to-day client communications, fostering strong relationships and ensuring client satisfaction.
- Serve as the main liaison between clients and internal agency teams, keeping projects aligned with client objectives.
- Develop a deep understanding of clients' businesses, products, and industry landscapes; represent their needs within the agency to ensure all work aligns with business goals.
- Translate client briefs into actionable project plans, scopes of work, and internal briefs.
- Manage projects from planning through execution, ensuring high-quality, timely delivery.
- Leverage your understanding of client business goals and agency capabilities to identify strategic opportunities for account growth.
- Oversee budget management, key deliverables, and timeline tracking.
- Adopt a proactive, solutions-focused approach to tackle challenges and seize opportunities.
Essential Skills:
- Exceptional verbal and written communication skills.
- Strong attention to detail and organizational abilities.
- Ability to multitask and manage priorities across 2-3 client accounts.
- Deep curiosity and drive to understand client needs and be a strategic partner to key clients.
- Skilled in client relationship management with ability to build rapport with varied stakeholders at varied levels of seniority.
- Confidence and ability to lead presentations and guide cross-functional teams.
- Knowledge of integrated marketing processes: familiarity with media planning, buying, and reporting, strategic and creative development, budget oversight, and project documentation.
Qualifications:
- Bachelor’s degree with 4-6 years in agency account management or a related field.
- Proven experience in client presentations, writing, and editing.
- Self-motivated, adaptable, and able to work both independently and collaboratively.
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