Job Description
Torus Power Inc.
Inside Sales Rep – Audio/Video & Electrical Systems
Torus Power Inc., producer of the world’s finest clean power solutions for high performance audio/video systems, is looking for an Inside Sales Rep – Audio/Video & Electrical Systems, to join our team in Toronto.
We require an individual with a strong technical knowledge of residential and commercial Audio/Video and electrical systems and/or experience with electronics repair or audio video installations. This is an onsite role based at our factory located in North York.
Skills, Interests and Qualities needed:
· Good understanding of low-voltage (240V and below) electrical systems in North America and around the world.
· Good understanding of consumer and professional audio and AV/theatre systems.
· Strong troubleshooting skills - logical approach to identifying/resolving technical issues.
· A polite, tactful, and friendly attitude with excellent communication and people skills.
· Highly motivated with good planning and organizational skills.
· The ability to multitask and solve problems efficiently and creatively and meet targets and deadlines.
· Good working knowledge of MS Office (especially Word, Excel, and Outlook).
Job tasks:
· Pre-sale product specifying and helping our dealers select the correct Torus Power products.
· Supporting dealers and electricians with installation requirements for our 220V-230V-240V products in North America and International markets.
· Lead for warranty and service support for dealers and end users.
· Ability to troubleshoot product issues with our lead engineer.
· Set clear objectives, evaluate progress and instill a high-performance culture with focus on teamwork, service excellence and ownership for resolving customer issues.
· Supporting our dealers and sales team with product knowledge and pre/post sales product support.
· Creating and maintaining product specification sheets and training documents.
· Ensure that high quality, up-to-date owner’s manuals exist for all products.
· Other tasks as required by the company.
Torus Power Inc. is a custom manufacturing company with an established business in over 30 countries worldwide. We offer a flexible work environment, company co-sponsored benefit plan and an opportunity to become a key part of our management team.
Qualified applicants should submit a resume including salary expectations to:
by email: sales@toruspower.com
Torus Power Inc.
601 Magnetic Drive, Unit #15
North York, ON. M2J 3J2
Job Types: Full-time, Permanent
Pay: $52,000.00-$65,000.00 per year
Benefits:
- Casual dress
- Extended health care
- On-site parking
Flexible language requirement:
- French not required
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- Weekends as needed
Work Location: In person
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