Job Description
POSTE
Our Expert Client Advisor is an Ambassador to the brand, with a special focus on a category, ensuring that every Client is treated according to the Louis Vuitton Promise. We strive to discover our clients and their every need to guide them across the brand. We deliver the best client experience and convey passion for the product in every interaction. Our Women's store located in the iconic Forum Shops is seeking an Expert Client Advisor with a passion for Leather goods to join their incredible team.
PROFIL
We are seeking a candidate who is passionate about the Brand, the category, and the DNA of Louis Vuitton. This position requires a high level of story-telling, excellent interpersonal skills, and the expectation to be a sales leader in the area of expertise, consistently remaining the Top Seller in the category. Candidates must have experience encouraging positive relationships with clients and demonstrate outstanding product knowledge in their chosen field, maintaining a highly analytical and commercial ability.
As an Expert Client Advisor, you will be responsible for:
- Acting as the point person in-store for any technical questions, including selling and clienteling techniques pertaining to your chosen category.
- Analyzing and driving your business, all the while being aware of your targets each month
- Using your product expertise to communicate corporate strategy and relevant business information (animate morning briefings, training, 1:1 coaching)
- Leading by example in the management of your own portfolio of Clients and demonstrating outstanding clienteling actions
INFORMATIONS COMPLÉMENTAIRES
Louis Vuitton is a company that respects the uniqueness of each employee and offers everyone the means to find their place and thrive. We promote initiatives aimed at supporting professional equality for everyone. We strive to go above and beyond purely symbolic measures by building a culture focused on meaningful strategies aimed at creating an inclusive workforce.
In addition to a generous benefits package, unparalleled career development opportunities, both locally & globally, as an employee at Louis Vuitton, you can expect to be provided with industry leading training which will offer you an in-depth insight into the luxury and retail environment.
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