Job Description
At Smith Micro, we specialize in crafting software that streamlines and enhances the mobile experience, offering solutions to prominent wireless service providers and cable MSOs worldwide. Our cutting-edge developments enhance today's interconnected lifestyles while pioneering fresh approaches to engage consumers via smartphones and consumer IoT devices. Among our flagship products are SafePath, a connected life platform seamlessly integrating individuals with the digital facets of their daily routines, whether at home or on the go; CommSuite, a voice services platform enhancing voice messaging with intelligence and additional functionalities; and ViewSpot, a digital retail platform enhancing in-store devices with captivating experiences. If you excel in a dynamic environment where your skills can genuinely make a difference, we need to connect!
The Director of Product Management will collaborate with the executive team and sales organization during the preliminary exploration phase of potential new markets and products. This role involves evaluating significant market trends, identifying unmet user needs, and understanding customer requirements to ensure the company's success in entering new markets, developing solutions, or launching products. This may be achieved through internal product development, investment in new technologies, acquisitions, forging joint marketing agreements, or establishing new distribution channels.
The Director of Product Management will have responsibilities spanning both established and emerging markets and product lines. Their duties will include guiding product definition and launch, developing technical roadmaps, devising go-to-market strategies, generating demand, and facilitating sales enablement. This role necessitates a combination of business acumen and technical proficiency, providing a leadership platform to shape product strategy, secure executive support, define comprehensive product requirements, and oversee agile iterations with the engineering team.
Responsibilities:
- Business Strategy Development: Be a trusted advisor for various initiatives within the organization in the creation, development and launch of future products and businesses. This includes evaluating new opportunities, designing, and comparing different business models, analyzing the market and competitive space, developing research plans, deriving key insights about customers, market trends, partners, and competition.
- Product Life-Cycle Management: Manage the entire product lifecycle management from concept to market launch: define market problems, business plan, customer segments, and use cases to successfully penetrate target markets with new products. Synthesize market data and customer input to prioritize product requirements that will achieve business objectives. Oversee release planning and management and ensure company resources are used efficiently to achieve ROI and profitability targets.
- Go-to-Market Planning: Drive the positioning, pricing, and product packaging to support both direct sales and indirect channel partners. Track top competitors and define winning strategies against these companies. Closely monitor marketplace for new industry trends and identify opportunities for strategic partnership.
- Demand Generation: Collaborate with corporate marketing to create marketing plans that generate awareness, drive adoption, and enable the company to achieve revenue goals. Provide content for high-impact marketing tools such as white papers, presentations, and product demos, and utilize analytics to measure and increase product adoption.
- Sales Enablement: Strategize on account development and support sales efforts to win new customers and grow revenue. Develop ROI models to help customers understand and measure ROI on product investments, as well as sales training materials covering industry trends, value proposition, and competitive positioning.
- Market Evangelism: Be a champion for your products, educating the market, presenting at industry conferences, briefing analysts, and establishing yourself as a thought leader internally and externally.
Skills Required / Experience:
- Minimum 5 years of product management experience with success in bringing new mobile and IOT based SaaS-based software solutions to market.
- Proven ability to define and execute B2B go-to-market programs for wireless carriers.
- Extensive market knowledge of mobile and IOT ecosystems, including wireless network operators, device OEMs and mobile analytics solutions.
- Strong technical aptitude and knowledge of mobile devices, carrier wireless infrastructure and mobile applications.
- Strong analytical skills required, excellent verbal and written communication skills are mandatory, with experience authoring technical whitepapers, sales presentations, and marketing materials.
- The ideal candidate will have an action-oriented style, ability to lead cross-functional teams, and possess the experience, skills, and demeanor to work effectively with the executive leadership team.
- Proficient in English (written and verbal).
Education Required:
- BA/BS required; MA/MS preferred in technical field.
- MBA in business/marketing is preferred.
We seek innovative individuals who challenge the status quo and possess an entrepreneurial mindset. We don't simply hire anyone; we're looking for exceptional individuals like yourself—those who are motivated, laser-focused, and intrigued by the dynamic world of technology.
Our USA openings offer competitive pay, paid time off and holidays, and a comprehensive benefits package that includes premium medical coverage, well-being programs, an employee stock purchase program (ESPP), a 401(k) plan with company match, and more. And our Global locations each participates based on country benefit requirements and this will be discussed during the interview process.
Smith Micro is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Smith Micro is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation in the US, contact Human Resources department, HR@smithmicro.com or call 412-837-5300.
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