Manager - National Accounts and Implementation - National Remote

You’ll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges.

At UnitedHealthcare, we’re simplifying the health care experience, creating healthier communities, and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and equitable. Ready to make a difference? Join us and start doing your life’s best work.SM

This position is full-time, Monday - Friday. Employees are required to work our normal business hours of 8:00am – 5:00pm EST or CST. It may be necessary, given the business need, to work occasional overtime or weekends.

We offer weeks of on-the-job training. The hours of the training will be 8:00am – 5:00pm EST or CST, Monday-Friday.

• All Telecommuters will be required to adhere to UnitedHealth Group’s Telecommuter Policy.

Primary Responsibilities:

• Manage the implementation of assigned accounts and direct structure building and billing set up and contracts
• Oversee overall employer implementation using various databases and/or source documents
• Research implementation issues and develop customers specific solutions
• Audit implementations for adherence to quality measures and reporting standards
• Manage and be accountable for employees and supervisors
• Perform other duties as assigned

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• High school diploma / GED or equivalent years of experience
• Must be 18 years of age or older
• 5+ years Healthcare industry experience
• 5+ years of professional experience working in an implementation, Sales, and or account management role
• Experience working with Financial Protection Products (FMLA, STD, LTD, Life, AD & D, Accident, Critical Illness and Hospital Indemnity)
• Experience Managing or Supervising employees
• Experience with computer and Windows PC applications
• Experience with using Microsoft Word, (create, edit, copy, paste, save, share, etc. in documents), Microsoft Excel (create, edit, sort, filter, manipulate data, and analyze data in new or existing spreadsheets / reports), Microsoft PowerPoint (the ability to create spreadsheets - to sort, filter, and analyze data; the ability to create documents - use of spelling and grammar check; the ability to create presentations - ability to convert into graph / chart to present), and Microsoft Outlook (sending / receiving emails, managing calendars, and scheduling meetings)
• Ability to work our normal business hours of 8:00am – 5:00pm EST or CST. It may be necessary, given the business need, to work occasional overtime or weekends.

Preferred Qualifications:

• Project management experience
• Experience with Microsoft Access (create, edit, format, manipulate databases)
• Financial Protection Product experience with LTD, STD, Life, Leave management, Critical illness insurance, Accidental & Hospital insurance

Telecommuting Requirements:

• Ability to keep all company sensitive documents secure (if applicable)
• Required to have a dedicated work area established that is separated from other living areas and provides information privacy.
• Must live in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet service.

Soft Sills:

• Ability to communicate effectively, understand information, and speak clearly and professionally

California, Colorado, Connecticut, Hawaii, Nevada, New Jersey, New York, Washington or Rhode Island Residents Only: The annual range for California / Colorado / Connecticut / Hawaii / Nevada / New York / New Jersey / Washington / Rhode Island residents is $88,000 - $173,200 per year. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location, and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

#RPO