Job Description
Essential Functions
- Models the values and guiding principles of our dealership;
- Work with Sales Manager and team to meet monthly and annual objectives, as well as individual quotas;
- Greet each customer using the "CUSTOM" sales process;
- Communicate, cultivate, and document customer and prospective customer activity using the CRM;
- Work to attain new and used vehicle sales quotas as agreed upon with the sales manager.
- Cross-sell additional parts, accessories, HOG memberships, F&I products, warranty & service contracts, etc.;
- Maintain profit margin objective for all vehicle sales.
- Follow procedures to ensure timely and proper completion of all paperwork.
- Follow procedures for quick and efficient handling of warranty items, including tagging and proper storage of these items.
- Introduce new customers to the service, parts, general merchandise, and F&I department personnel;
- Present the features of all products to customers along with benefits, and advantages over competing brands;
- Participate in training related to the dealership, customer service, and sales, as required;
- Support, promote, and get involved in the Help Sell, and Motorcycle Referral programs;
- Act as an Ambassador to the dealership, and for the Harley-Davidson brand.
Job Specifications
Physical and Mental Demands:
- Constantly moves around the dealership for > 75% of shift;
- Frequently operate computer, or other office equipment;
- Occasionally moves motorcycles weighing greater than 500 to over 950 lbs.;
- Occasionally work more than 8-hours per day, and on the weekends.
Working Conditions:
- Frequently exposed to loud noises, fumes, and other toxic chemicals.
Position Requirements:
- High school diploma, or equivalent;
- Knowledge and experience with a sales environment, and the Harley-Davidson brand;
- Excellent communication, and demonstrated closing skills;
- Flexibility to meet the demands of the season, or event;
- Maintain a valid driver license with motorcycle endorsement, and clean driving record.
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