Loss Mitigation Specialist 2

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.

Job Description

Highlights

• Review and analyze assigned accounts to determine enhanced collection strategy to employ utilizing the established tools and parameters. Be pro-active in finding resolution of problematic accounts and diligence in collecting legal and other applicable fees.
• Regularly contact customers with delinquent accounts in order to discuss their account status and work out payment arrangements. This role is assigned larger, complex and/or more difficult customer exposures and maintaining adequate records of all interactions within the system of record
• Prepare loss mitigation agreements and execute with the customer.
• Prepare for and provide account status updates and proposed action plans; and updates through Portfolio Reviews and weekly Loss Forecast meetings for at risk charge off accounts
• Providing posting instructions and recording of recovery checks and review and code legal invoices for submission of approval.
• Engagement of Legal counsel as need to support loss mitigation. Assist in daily requests with engaged attorneys as requested and review of attorney prepared legal pleadings.
• Ensure regulatory and policy compliance in all aspects of managing assigned accounts.
• Act as a mentor to peers.
• Align oneself in a manner consistent with U.S. Bank Equipment Finance’s Core Behaviors and Client Advocacy Principles.
• Provide thoughtful and tactical analysis of accounts and maintain current follow-up on accounts assigned. Identifies and recommends strategies to maximize recovery and reduce losses.
• Administers a portfolio of performing and non-performing loans. Develops and recommends strategies to maximize recovery and reduce losses and ensure effective restructuring, recovery or charge-off of adversely graded loans.
• Works with officials of lending and borrowing institutions to better secure collateral, equity or other assets of the borrower.
• Engages in other activities designed to preserve the loan principal, collect interest as possible, or charge-off the loan if appropriate.

Basic Qualification

• Bachelor's degree, or equivalent work experience
• Three to five years of experience in lending/account management activities

The role offers a hybrid/flexible schedule, which means there's an in-office expectation of 3 or more days per week and the flexibility to work outside the office location for the other days.

If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.

Benefits:

Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours):

• Healthcare (medical, dental, vision)

• Basic term and optional term life insurance

• Short-term and long-term disability

• Pregnancy disability and parental leave

• 401(k) and employer-funded retirement plan

• Paid vacation (from two to five weeks depending on salary grade and tenure)

• Up to 11 paid holiday opportunities

• Adoption assistance

• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

EEO is the Law

U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors.

E-Verify

U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services.

The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $60,265.00 - $70,900.00 - $77,990.00

Job postings typically remain open for approximately 20 days of the posting date listed above, however the job posting may be closed earlier should it be determined the position is no longer required due to business need. Job postings in areas with a high volume of applicants, such as customer service, contact center, and Financial Crimes investigations, remain open for approximately 5 days of the posting listed date.