Job Description
ASM Global, the leader in privately managed public assembly facilities has an excellent and immediate opening for a Sales Manager at the David L. Lawrence Convention Center. The Sales Manager is responsible for selling the David L. Lawrence Convention Center to ensure that company sales goals and objectives are met.
Venue Summary
The David L Lawrence Convention Center (DLCC) is the region’s premier event facility conveniently situated along the beautiful Allegheny River in downtown Pittsburgh. Built as the first LEED Gold Certified convention center in 2003, it earned the LEED Platinum Certification for Existing Buildings in 2012, making it the first convention center to have multiple LEED certifications. With over 1.5 million square feet of space, including over 313,000 sf of exhibit space and a 33,000 sf ballroom, the Center has hosted many annual conventions, public shows, sporting events, celebrity galas and prestigious gatherings. The skilled staff is ready and eager to deliver exceptional experiences.
Major Responsibilities:
Maximize rental revenues and occupancy of the David L Lawrence Convention Center. Position is responsible for the sales and contracting of assigned events at the DLCC and performing sales related functions in support of the Marketing Plan.
- Generate Convention Center facility leads and bookings for assigned market segments through proactive sales calls, presentations, prospecting, and site tours.
- Achieve individual and team goals for Sales requirements & associated revenues.
- Handle sales and contracting for event business, both from internal leads and working with VisitPittsburgh to secure business.
- Use Sales and Marketing principles to promote the facility with strategic, proactive efforts and prompt reactive responses.
- Send client pre-event information and follow-up information that affects booking.
- Conduct contract procedures, negotiations, revisions and amendments compliant with ASM Global policies and procedures.
- Handle pre-event correspondence and meetings until such time as account can be turned over to an Event Coordinator.
- Work in a team environment with administration, operations, catering and accounting.
- Perform sales calls and presentations on-site, off-site and out of town.
- Develop and maintain an accurate, up-to-date and comprehensive knowledge of the competition in terms of accessibility, services, meeting rooms available, etc. Effectively uses this information to accentuate the positive features and advantages we have as a destination versus other alternatives.
- Ability to work independently and effectively as a self-starter with limited supervision on daily activities.
- Have experience in researching new sales markets, able to make cold sales calls to investigate and obtain new sales business.
- Execute effective and consistent account and customer follow up.
- Perform all other duties as assigned.
- Regular attendance in conformance with policies established by ASM Global is essential to the successful performance of this position.
- Work collaboratively with the Pittsburgh Alliance (VisitPittsburgh, The Westin, The Omni William Penn) and surrounding hospitality community to secure business opportunities for the DLCC.
Account Coordination:
- Works closely with Catering Sales Manager in issuing building contracts for food and beverage events
- Works closely with the Event and Catering managers to answer any contract questions and ensure event is carried out according to terms of contract
- Works with other departments within Convention Center to provide quality service to customers.
Working Conditions:
- Not substantially exposed to adverse conditions
- Perform office-related functions in standard office setting - sitting and working on the computer as well as the phone. Bending, stooping, and lifting may be required
- Perform and conduct walking tours of the Center with large and small groups
- Activities occur both inside and outside the center
- Travel Required
- Able to work extra hours including occasional weekends and evenings
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Excellent communication, organizational and interpersonal skills required
- Flexibility and ability to prioritize responsibilities in an ever-changing work environment are critical as this job may require travel, working irregular hours to include weekends, and evenings
- Must have demonstrated presentations skills and possess the ability to work independently and as a team member
- High aptitude for figures and advanced writing skills
- Professional presentation, appearance, and work ethic
- Must have strong working knowledge of computer systems and related software applications including experience working in Customer Relations Modules (CRM)
ASMGlobal is an Equal Opportunity/Affirmative Action Employer, and encourages Women, Minorities, Individuals with Disabilities, and Protected Veterans to apply. VEVRAA Federal Contractor.
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