Job Description
About your role:
The Sales Consultant is responsible for selling and leasing new and used vehicles while adhering to our strict customer satisfaction standards.
As the fastest growing Volkswagen store in Colorado, we understand the importance of nurturing talent and fostering a culture of continuous growth and development. We believe in empowering our team members to reach their full potential through ongoing training, career advancement opportunities, and a supportive work environment. We're not just selling cars – we're building relationships and delivering award-winning service that our community has come to expect and trust. Join us, and be a part of something extraordinary.
Essential Duties and Major Responsibilities:
- Build lasting relationships with customers. Help them choose the right vehicle by listening and understanding their needs.
- Know our vehicles inside out, including options and technology.
- Guide customers through the sales process and ensure they're happy.
- Resolve any customer issues promptly and professionally.
- Keep in touch with owners to encourage repeat business.
- Find new customers and stay updated on our products.
- Explain product benefits to customers clearly and effectively.
Education:
- High school degree or equivalent is preferred.
- Associates degree in business or a related field is preferred.
Type of Experience Needed to be Successful:
1 year of previous automotive sales experience is preferred.
Specialized Skills:
- Basic MS Office Suite knowledge; computer software/internet proficiency.
- Excellent verbal/written communication skills within all interactions.
- Must maintain a valid state driver’s license to drive any customer or company vehicle.
- Excellent interpersonal communication abilities include giving full attention to what other people are saying, asking questions as appropriate, and managing and understanding others’ reactions.
- Self-motivated with the ability to set and achieve targeted goals.
- Bring your ‘A game’ and positive attitude with you every day.
- Broad knowledge of all types of vehicles.
Who We Are:
At McDonald Automotive, we're not just another dealership – we're consistently ranked among the top 20 stores in the US, a testament to our unwavering commitment to excellence. We're proud to attract highly motivated and driven individuals who are not only passionate about their work but are also dedicated people persons, embodying the essence of exceptional customer service.
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