Job Description
Payne Air Conditioning is hiring for an Inside Sales and Support Representative to coordinate the scheduling of our Outside Sales Team. We’re looking for a personable yet highly professional person that can provide a world-class customer service experience.
Responsibilities:
- Answer incoming calls from our customers and schedule appointments for services
- Contacting customers to confirm upcoming appointments
- Answering customer questions regarding products and services
- Use strong communication skills to communicate/empathize with customers
- Send monthly service reminder cards to existing customers
Qualifications:
- Professional phone demeanor and skilled at scheduling appointments
- Ability to multitask
- Computer proficient and have a general understanding of customer management software
- Enjoy working in a fast-paced environment while maintaining a positive, professional attitude
- Dependable team member
Benefits:
- Health, Dental & Vision Insurance
- 401K Plan with Employer Match
- Vacation & Holiday Pay
- Standard Work Week: Monday thru Friday 7:30am to 4:30pmBenefits offered:
- Paid time off
- Parental leave
- Health insurance
- Dental insurance
- Healthcare spending or reimbursement accounts such as HSAs or FSAs
- Other types of insurance
- Retirement benefits or accounts
- Employee discounts
- Workplace perks such as food/coffee and flexible work schedules
Job Type: Full-time
Shift:
- Day shift
Weekly day range:
- Monday to Friday
Work setting:
- In-person
- Office
Experience:
- Customer Service: 3 years (Preferred)
Work Location: In person
Visit Original Source:
https://www.indeed.com/viewjob
