Job Description

Our team currently has an opening for an Account Manager Offshore with our Coastal Chemical division.

Offshore Account Managers service and sales efforts in the oil and gas industry to maximize sales and profit. They must utilize frequent face-to-face contact in a consultative sales approach to ensure the satisfaction of customer needs. The position is responsible for maintaining and developing existing assigned accounts. Account Managers - Oilfield must maintain customer relationships through on-site support, trouble-shooting, value-delivery, and meeting customer expectations and effectively work with other departments to achieve solutions appropriate and tailored to each customer account. They must uphold Brenntag’s core values and focus on customer excellence in all regards every day.

Essential Responsibilities and Tasks

Customer Business Development & Sales

Meet sales objectives and focus on customer retention as well as improving overall customer satisfaction by using good judgment and discretion in choosing between options to determine which are best for customer
Utilize independent judgment to identify customer potentials, i.e., best opportunities for cross- and range-selling to existing customers, and engage relevant stakeholders as needed to accomplish the customer potentials (e.g., Brenntag Specialties sales staff)
Identify customer needs and potential solutions and strategies to meet those needs using industry experience and product knowledge
Consult with relevant stakeholders to create in a timely manner the best solution among those identified as available for the customer and that extracts maximum value (e.g., Sales Management/ Product Management for Pricing topics)
Maintain professional relationships with internal teams and with customers
Act as point of contact to assigned customers in all commercial matters, supporting the customer base of oil and gas producers related to oilfield chemical business
Determine potential for new product opportunities through interaction with customers
Educate customers on various products and how to utilize the products in their businesses
Evaluate existing customer relationships, including maintaining existing business levels and developing strategies to grow the relationship
Assist customers in product applications and promote repeat sales
Frequently conduct visits to existing customer accounts and prepare the meetings
Coordinate, negotiate and close sales for existing accounts and follow-up on questions from customer
Ability to travel up to 75% of the time to assigned areas for 24/7 periods of time and at times with no advance notice in response to customer needs

Know-How Management to Provide Consultation to Customers

Maintain an up-to-date level of product knowledge, e.g., via training to facilitate sales and educate customers on potential solutions.
Keep up to date with changes and updates in the product portfolio and in the market.
Keep up to date on feedstock and upstream developments that impact product price movement

General Administration in Support of Customer Account Management

Maintain and ensure highest safety standards are met at all times
Set and maximize prices considering value-based pricing in oil and gas industry within guidelines provided by Management
Ensure appropriate data administration and documentation of all business cases (e.g., post processing of visits, creation of customer projects)
Complete sales and revenue-related reporting
Drive commercial and functional excellence based on guidance/ input from Commercial Excellence Function
Provide regular forecasts of product demand from customers to Product Management to optimize projected demand requirements

Additional Required Skills/Abilities

Sound computer skills in the use of Microsoft Excel, Word, and PowerPoint
Superior negotiation and communication skills with a specific ability to communicate complex chemical formulations and solutions to customers and non-technical individuals (remove from JD and add to AM3 and higher)
Strong commercial understanding
Ability to exercise independent judgment in matters pertaining to sales and maintaining accounts
Problem-solving ability and good team player
High self-management capabilities
Customer-centric mindset, focusing on creating a positive experience for the customer
Basic level of strategic thinking (business development, opportunities)
Must be able to obtain all necessary clearances
Frequent travel required as per business needs
Valid driver’s license with clean driving record

Physical Job Requirements for Essential Functions

Sit up to 70% of the day
Type up to 50% of the day (up to 25% on AM I roles)
Use computer programs up to 50% of the day (same as above)
Use the telephone up to 30% of the day
Stand up to 70% of the day
Walk up to 50% of the day
Drive up to 50% of the day
Lift/push/pull up to 50 lbs.

Education and Experience

Preferably Post-Secondary Education with a focus in Business, Science or equivalent
Experience in oil and gas industry required, preferably in a sales capacity (4 to 6 years previously experience in a technical sales role is preferred)
Knowledge of oil & gas chemical solutions required
Experience managing accounts preferred

Job Type: Full-time

Pay: $105,000.00 - $115,000.00 per year

Benefits: