Job Description
US21384
Head of Commerce (Director/ DMM), QVC+/HSN+ Streaming Service
About Us
As Qurate Retail Group’s newest business unit, vCommerce Ventures is designed to accelerate our innovation in livestream commerce and establish our leadership in this space while also supporting the continued expansion of QVC’s and HSN’s linear video commerce (“vCommerce”) experiences to new audiences. vCommerce includes video-driven shopping across linear TV, ecommerce sites, digital streaming and social platforms. vCommerce Ventures brings together livestream commerce teams and initiatives from across QVC and HSN into a separate, global business unit, with dedicated marketing, business development, content development and production, programming, planning, and merchandising resources.
About The Role
Reporting to the VP, Streaming General Manager, the Head of Commerce (Director/ DMM) role is responsible for the build and execution of the Commercial & Merchandising Strategy for our QVC+/HSN+ Streaming Service, including the identification of new brand and retail partners that will delight and engage consumers, how we merchandise content to convert ‘watchers’ to ‘shoppers,’ and how we nurture and grow those partnerships to drive viewership and sales through strategic account management./
What You Will Do
Streaming Commercial & Merchandising Strategy
- Build and own our Streaming Commercial & Merchandising Strategy, which will define our approach to Business Development, Buying, Planning and Account Management.
- Identify brand, product and retail partner opportunities that will extend current QVC and HSN customers to further engage in Streaming and extend their buy rate.
- Partner with Customer Strategy and Data & Analytics leadership to identify and develop new, high-growth merchandising opportunities enabled by our owned & operated Streaming Service.
- Establish and own the P&L for the Streaming Service to deliver sales, margin, and probability as we migrate to be an independent entity and platform.
- Build an attractive, compelling third-party brand value proposition that attracts sellers to partner with our team to develop and own their own compelling, unique channel that will be incremental to their current brick & mortar, eCommerce and/ or social channel channels.
- Define the portfolio of new brand and retail partnerships and respective product assortment to deliver on financial targets.
- Define our deal negotiation practices and manage all brand partnership negotiations with relevant internal and external partners.
- Establish a net new Account Management strategy and function that will prospect and procure new brands and retailers to the Streaming Service.
- Build the team that will consult on client needs and design & deliver third-party brand partnerships from end-to-end through effective onboarding and account management.
- Cultivate a high-performing Commercial & Merchandising function through partnership with Data & Analytics to identify clearly established performance targets and KPIs that will measure success and drive sales.
- Partner with cross-functional leadership teams (Content, Programming, Marketing, etc.) within Streaming business and client teams to develop and maximize key moments for our Merchandising Calendar.
- Leverage our QRG Competency Model as their guide for leading and developing a talented team comprised of traditional Merchants & Buyers, Business Development leaders, Planners, and Account Managers.
What You Bring
- Bachelor’s Degree or equivalent business experience preferred
- Minimum eight years’ experience in a retail environment, preferably leading a Merchandising Business Development or Buying team
- Proven experience working in global brands, agencies, and/or eCommerce Merchandising platform's key accounts solutions. Proven experience working in a top FMCG consulting firm is a plus
- Strong capabilities in relationship building; Able to produce effective presentations and influence clients
- Have a solid understanding of social/livestream e-commerce and content marketing
- Excellent interpersonal and customer service skills
- Ability to lead, direct and develop others
- Ability to work with leaders and at various levels and in various departments
- Focus on learning and growing skills of self and others
- Excellent organizational skills with the ability to handle multiple tasks simultaneously
- Ability to make decisions to achieve desired results. Ability to identify and respond to business opportunities and risks quickly
- Ability to quickly analyze data and draw relevant conclusions to have positive effects on business in a complex business environment
- Ability to work with budgets and effectively forecast business
- Superior negotiation and persuasion skills
For New York City based roles only: The annual gross base salary range for this position is $157,500 - $253,800. Salary ranges are general guideline only, and actual salaries will vary and are based on factors such as a candidate’s qualifications, skills, experience and geographic location as well as business and market conditions. At Qurate Retail Group, salary is just one component of a comprehensive Total Rewards package that might include an annual bonus, long term incentives, a robust benefits package (inclusive of health & welfare), 401K match, tuition reimbursement and company discounts — plus an amazing culture!
Join us as we enrich life’s everyday moments – including yours. Apply today!
If you enjoy being a part of a team, creating experiences and delighting customers, you’ll love it here. If you’re excited about retail, fashion, media, social, live streaming, technology, customer service, design and more, you’ll find amazing projects to work on. If you want to grow professionally and learn every day, you’ll thrive with us. If you appreciate
flexible working options, our Qurated community
, where intentional connections matter and a company committed to diversity, equity and inclusion, you’ll be amazed at what’s available for our team members! We offer a comprehensive Total Rewards package including competitive compensation, health care benefits starting on day 1, 401(k), paid time off, tuition reimbursement, employee assistance program, parental leave, paid volunteer hours, company discounts and much more. Best of all, working with Qurate Retail Group means friendly teams, ambitious projects and fast-moving careers!
For Qurate Retail Group, our focus on diversity, equity and inclusion is deeply rooted in Our Principles. They call on us to Drive Progress, Act With Empathy, Be Brave, Embrace the Future, and Do What’s Right so that everyone can thrive. We are committed to ensuring that our workplace provides equal employment opportunities for all team members and candidates and complies with all applicable federal, state, and local laws and regulations. As an equal opportunity employer, Qurate Retail Group is committed to a barrier-free employment process. If you need reasonable accommodations/support throughout, please contact us at
workwithus@qurateretail.com
for assistance.Visit Original Source:
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