Job Description

Job Summary
We are seeking a motivated and results-driven Account Manager to join our dynamic team. The ideal candidate will be responsible for managing client relationships, driving sales growth, and ensuring customer satisfaction. This role requires strong communication skills, a keen ability to analyze market trends, and the capacity to negotiate effectively. As an Account Manager, you will play a crucial role in business development while leading initiatives that enhance client engagement and retention.

About Us:
Hitech Communications Ltd is a leading provider of wireless voice, video, and data solutions with over 30 years of industry experience. We partner with top brands in the field, including Geotab, Motorola, Avigilon, JVC Kenwood, and ICOM. With five branches across Atlantic Canada, we are committed to delivering exceptional service and innovative solutions to our clients.

Duties

Develop and maintain strong relationships with clients to understand their needs and objectives.
Utilize our CRM to track account activity, manage sales pipelines, and analyze performance metrics.
Negotiate contracts and agreements to maximize profitability while ensuring client satisfaction.
Collaborate with internal teams to deliver tailored solutions that meet client requirements.
Conduct regular check-ins with clients to assess satisfaction levels and address any concerns promptly.
Stay informed about market trends, competitor activities, and industry developments to effectively position our offerings.
Lead business development efforts by identifying new potential clients and developing strategies for outreach.
Prepare effectively for client meetings and respond promptly to proposals.

Qualifications and Requirments
Proven experience in account management or sales, with a track record of meeting or exceeding targets.
Strong analytical skills with the ability to interpret data and make informed decisions.
Excellent negotiation skills with a focus on achieving win-win outcomes.
Demonstrated leadership abilities in managing projects or teams effectively.
Exceptional communication skills, both written and verbal, with the ability to engage clients at all levels.
Familiarity with a sales CRM software is preferred.
A proactive approach to problem-solving and the ability to work independently as well as part of a team.
A degree in Business Administration, Marketing, or a related field is advantageous but not mandatory.
Background checks and reference screenings will be part of the hiring process.
Valid Driver’s License and drivers' abstract is required

Why Join Us?