Job Description

The Peak Group of Companies is a leader in home improvement, supplying a vast array of innovative products throughout Canada and the United States. Peak is a highly valued, strategic partner of Home Depot. Our unique business platform perfectly aligns with Home Depot’s do-it-yourself and professional customer, and our best in class products are offered throughout Home Depot’s massive retail network.

The greatest strength of Peak is our people, a team of remarkably talented, vibrant and competitive individuals. Quick to act and passionate to win, the Peak team continuously drives the company’s growth, which in turn continuously provides individual career growth. This formula for success is entrenched in our culture, where innovation is encouraged, talent and teamwork are celebrated and where results and success are rewarded.

We are experiencing continuous growth and have one immediate opening for a full-time permanent Inside Sales Representative position for our office located in Richmond Hill, ON. Seeking a dynamic individual eager to embrace flexible scheduling opportunities, including weekend shifts encompassing both Saturdays and Sundays. This position will be reporting to the VP, US Store Operations. Key Responsibilities and Qualifications include, but are not limited to the following:

Key Responsibilities

Build estimates for customers in a highly efficient and accurate manner using our in-house design software
Support Home Depot Associates with exceptional training and service through product training, quote building, demonstrations and by developing great partnerships. Training will take place over the phone, online through webinar style training and in-person.
Assist with all new program roll-outs and expansions through helpful updates and communication
Ensure that all Peak bays are fully stocked with our products, set to the correct planogram (POG) and ready for shopping. This will predominantly be achieved through an online auditing process and in partnership with key Home Depot stakeholders including the Merchandising Execution Team (MET)
Perform any other duties as assigned by the supervisors

Experience, Traits and Qualifications

Possess minimum 3 years’ solid experience with proven track record in an inside sales or customer service position
A naturally customer-centric and sales-oriented team player who is extremely helpful and always demonstrates a "yes, can do" attitude
Enjoys working flexible schedules, covering both Saturdays and Sundays
Excellent communication skills in English (both verbal and written), able to communicate in engaging, passionate and persuasive manner
Demonstrate promptness, professionalism and courtesy at all times by keeping promises and taking good care of our customers
Experience utilizing a Customer Relationship Management tool a strong asset
A self-starter with good interpersonal and problem solving skills

The Peak Group of Companies is an equal opportunity employer. We respect the dignity and worth of every individual in the workplace and value the importance of diversity, fairness, and trust. We offer a dynamic work environment and a competitive compensation package. Our goal is to attract, develop, and engage employees with exceptional ability and diverse backgrounds.

We thank all applicants for their interest, however, only those selected for an interview will be contacted.

Job Types: Full-time, Permanent

Pay: From $50,000.00 per year

Benefits: