Job Description
Fields Auto Group is seeking a positive team member to join our dynamic dealership to provide a luxury experience tobothour internal and external customers! Our goal is to provide the best customer experience and create life-long relationships.
Being family owned and operated, our culture and standards that define our day-to-day beliefs encompass our Fields Five,Safety, Integrity, Courtesy, Presentation, Efficiency. We have a common purpose to ensure transparency and a collaborative environment where team members are encouraged to express their ideas with a strong belief in promoting from within the organization.
Job Responsibilities:
Acquire and maintain extensive product knowledge.
Be knowledgeable about the dealership’s complete inventory.
Achieve sales targets by selling and delivering a required number of units per month.
Greet and assist customers in the showroom and sales lot with enthusiasm and courtesy.
Clearly explain vehicle performance, benefits, and optional equipment.
Offer test drives and follow dealership procedures for customer identification.
Use the dealership’s sales control and follow-up system effectively.
Demonstrate a high commitment to customer satisfaction.
Understand and adhere to federal, state, and local auto sales laws.
Explain vehicle equity, values, and depreciation to customers.
Ensure the sales manager meets each customer.
Complete and submit all necessary paperwork to the finance and insurance manager.
Prepare vehicles for delivery and ensure the customer understands the vehicle’s features, warranty, and paperwork.
Follow up on post-delivery items, tag/title work, and customer requests.
Maintain systems for owner follow-up, prospect development, and customer satisfaction.
Job Qualifications:
Ability to perform essential duties satisfactorily.
Comprehension of instructions and information.
Basic math skills.
Understanding of safety regulations and practices.
Background and MVR checks required
Physical Demands:
Constantly engaged in talking and listening.
Frequent standing and walking.
Job involves up to 90% standing and walking in various weather conditions.
What We Offer
Medical, Dental, Vision, Short- and Long-Term Disability, Paid Basic Life Insurance, 401(k) Plan, Personal Time Off, Paid Training, Employee vehicle purchase plans, Health and wellness, Saturday Lunches, Discounts on products and services
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