Account Manager

ITI Group
Hybrid work in Toronto, ON
12 days ago
ITI Group
ITI Group
itigroup.com

Job Description

Full-time
Toronto - Hybrid
ABOUT THE JOB

ITI Group are the UK’s largest independent system integrator and having been established in the provision of OT and IT services for more than 50 years, we are uniquely positioned to guide clients on their digital transformation journeys. Focused largely on provision of services to highly regulated industries deemed to be critical to the national infrastructure we are well established with many ‘blue-chip’ companies both in the UK and Internationally.

The role of Account Manager will provide the primary interface between identified client(s) and ITI Group. Reporting to the Sales Director Industrials, you will be responsible for managing key relationships and generating account growth, while working closely with the internal sales and proposal team functions.

Salary : Up to C$ 75, 000 depending on experience.

Please note: This role is based in Toronto, Canada.

WHO ARE ITI GROUP?

ITI Group develops and integrates digital transformation solutions for Energy, Nuclear and Industrial manufacturing sectors. We advance safe, secure and sustainable operations through the innovative use of technology.

Through digital technology, industrial automation and increased safety and security, ITI Group helps clients achieve tangible business value from innovative, intelligent solutions. ITI Group solutions enable connectivity, collaboration and real-time data intelligence.

At the heart of ITI Group is a complete commitment to innovation and transformation. Our people are practical, insightful and dynamic with a personal approach.

We act responsibly, focusing on safety and security, working with integrity at all times to deliver excellence through collaboration, experience and know-how.

SUMMARY OF ROLE AND RESPONSIBILITIES

You will:
Acknowledge the competitive landscape and market trends (Manufacturing, Pharma, Life Sciences, FMCG and Food & Bev), keeping abreast of impactful changes and/or industry drivers.
Implement and be accountable where applicable for strategies, tactics, and plans for revenue growth of existing ITI client(s). To include the understanding and articulation of the client(s) buying process/cycle.
Cross-Selling of company’s services and or products to those identified client(s).
Build and maintain long lasting mutually beneficial customer relationships.
Own, deliver, and exceed annual sales targets.
Coordinate sales activities with the other departments (existing sales, proposals, marketing, and operations as necessary).
Champion the client(s) needs and requirements within the ITI Group.
Understand our customers objectives at individual, departmental and corporate levels and adapt our solutions / products to suit within the capability of our offerings.

SUMMARY OF REQUIREMENTS

We are looking for:
Demonstrable experience in strategic planning and business development > 3 years.
Sales / Technology background and mindset with a broad experience of technology, products and platforms.
Knowledgeable of the OT/IT landscape and their intersection.
Independent with the ability to articulate the value/benefit of ITI offerings to key client stakeholders with support from wider ITI team.
Experienced in working across the Manufacturing sector (Pharma, Life Sciences, FMCG and Food & Bev).
Previous experience as Internal Sales / Business Development Engineer or similar.
Experience working within MES / SCADA technology background.
Degree level educated in a relevant engineering discipline or equivalent Apprenticeship and supporting vocational higher education qualification.
Ability to listen to a client’s business drivers / issues, to recognise the impacts of these and to then propose solutions that can be delivered by ITI to meet these challenges.
Ability to position solutions / products against competitors and win.
Ability to articulate the potential solution to the customer by illustrating the quantifiable value and/or business benefit.
The ability to think laterally about a problem to identify alternate solutions.
Efficient in delivery of high volume, established client enquiries.
Experienced CRM user (Dynamics, Salesforce etc).
VALUES

WHAT WE CAN OFFER YOU

At ITI our people are our best asset, and we believe flexible working arrangements are essential to improving employee engagement, keeping our team healthy and building an inclusive culture. Therefore, to help our colleagues balance their work life with their other priorities we offer a hybrid working model and flexible working hours.

Please refer to our Equality of Opportunity statement within the Terms and Conditions, listed below.

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