Job Description

The Venue Sales Managerat the Andrew W. Mellon Auditorium will be responsible for managing the full life cycle of an event venue rental from inquiry through contract and payment. They will also provide logistical support to the venue operations team leading up to, during, and after events to ensure the seamless execution of events.

Other responsibilities include, but not limited to:

RESPONSIBILITIES

Manages all aspects of event inquiry requests by communicating venue rental information to clients, approves applications, and writes contracts.
Coordinates, schedules, and leads some client tours in coordination with the Venue Operations Manager.
Manages the booking calendar for events.
Develops new sales leads by networking, cold calling, etc.
Follows up with clients throughout the full cycle of an event venue rental.
Tracks all contract payments such as deposits and balances due.
Works closely with the Venue Operations Manager and Assistant Manager to ensure smooth and pristine preparations and execution of any and all events.
Ensures the delivery of superior customer service from the beginning to end of the event.
Develops and maintains ongoing business relationships with venue, and facilities personnel, as well as vendors.
Liaises sales team and with vendors during the event planning process to ensure everything is in order.
Assists in all event set-up, catering services, logistics, tear down and follow-up processes the day of the event to ensure venue guidelines are strictly followed.
Conducts final inspections on the day of the event to ensure everything adheres to the clients standards.
Assess an events overall success and submit findings to the team.
Performs other duties associated with the position that are reasonably assigned to support the overall needs of the business.

Associate degree in a related field preferred.
Three (3) years of increasingly responsible experience in the areas of sales, property rental, event coordination for venues, is preferred but not required.
An outgoing personality with excellent customer service skills is required.
Logistics-oriented, hyper-organized, detailed oriented and efficient problem-solver.
Superb organization and communication skills (phone, email, written, etc.)
The ability to handle stressful situations, remain calm, and problem solving is a must.
Understanding the importance of the Ridgewells brand, the Andrew W. Mellon Auditorium, and their missions is a must.
Must possess a strong ability to utilize MS Office products effectively.
The ability to work extended hours including nights, weekends and holidays as needed for assigned events is required.

BENEFITS: