Internet Sales Manager

Internet Sales Manager

Since Bowditch Ford first opened its doors in March of 1949, the family-owned business has been growing and nurturing its family of customers, friends, and team members. The friendly atmosphere of this neighborhood business cultivates customers for life and very often earns the loyalty of multiple generations of patrons within families. There is no greater testimonial to quality than that which is shared by satisfied customers with their friends and family. At Bowditch Ford loyalty is a two way street. Customers are loyal to the dealership and the dealership demonstrates loyalty to its customers through consistent quality service and dedication.

Bowditch Ford's performance in sales and service quality has been recognized at the highest levels of Ford Motor Company. Earning the prestigious President's Award for 24 years is testimony to Bowditch's commitment to quality and customer service. Personal attention tailored to each individual is a hallmark of the Bowditch Ford experience. This unique approach is a refreshing change from the one-size-fits-all mentality used by many other companies. At Bowditch Ford each individual is valued. We are seeking a hard working motivated Internet Sales Manager to join our team.

What We Offer:

• 401K
• Health insurance
• Dental insurance
• Short and Long Term Disability
• Company paid life insurance
• Paid holidays and vacation
• Training & Tuition Reimbursement
• Brand new state-of-the-art facility
• Family owned and operated
• Employee pricing on all parts, service and vehicle purchases
• Use of company vehicles or demonstrators for eligible employees

Responsibilities

• Create, maintain and measure the internet business development processes
• Generate appointments and quotes by means of proactive outbound prospecting and lead activity management in an effort to qualify and market to potential customers
• Handle all incoming internet email leads
• Be available to respond to email inquiries in a professional, well-spoken manner
• Assist customers in appropriate vehicle selection – be the product expert & sounding board
• Direct customers to product information resources, including those available on the internet
• Check email frequently and respond to inquiries immediately
• Deliver inquiries/messages intended for other sales personnel and departments promptly
• Hold yourself and others to high moral and ethical standards and conduct yourself with honesty and integrity
• Manage business development representatives for lead generation process
• Participate in the new hire and interview processes for all BDC reps/appointment coordinators
• Oversee CRM usage

Qualifications

• Previous automotive dealership experience
• Must be well versed in digital media, email, text (SMS), social median and CRM
• Superior communication skills, both oral and written
• Outstanding organizational skills
• Ability to stay strong and calm in a stressful environment; must thrive under pressure
• Strong Closing Skills
• Strong Ethics and Values
• Excellent Leadership and Communication Skills
• Excellent People Skills
• Must Pass Pre-employment Background and Drug Screen
• Must have valid driver’s license and pass motor vehicle record test