Network & Voice Engineer (Network Engineer)

How will this role have an impact?

We are looking to hire an experienced Network & Voice engineer to manage and maintain our company's enterprise Network and Voice environments with connections into Azure and AWS.
As a Network & Voice engineer, you will be responsible for handling advanced support issues, and maintaining branch office Network & Voice communications and VPNs. Ultimately, you will be responsible for the functional management of our Network and Voice environment, the delegation of tasks, and the resolution of incidents.

To ensure success as a Network & Voice engineer, you should have extensive experience working with enterprise Network & Voice environments, high-level managerial skills, and advanced project management skills. The Network & Voice engineer ensures the networking team performs as a cohesive unit, maintaining the stability and performance of the network and voice environments. Not only can you help us connect the dots and evolve our cloud capabilities over time, but you're also evolving your own capabilities as an engineer and keeping an eye on developments that can support our expansion and help us implement those, too!

This role will report to our Director of Network & Voice Operations

What you will do?

• Operate, design and implement functional company network and voice environments
• Installing and configuring network and voice services (switches, firewalls, SDN, Azure, AWS virtual networks; direct connect and express route)
• Creating and implementing security measures with Security Operations teams
• Managing and mentoring other engineers
• Conducting regular network and voice performance tests
• Performing networking maintenance tasks to ensure availability
• Dealing with escalated support issues
• Reporting up network and voice status reports (monthly)
• Orchestrating and automating cloud-based platforms throughout the company
• Write and implement protocols company-wide via department policies and procedures
• Stay current with industry trends, making recommendations as needed to help the company excel

We are looking for someone with:

• Previous work experience as a networking and voice engineer (4+ years)
• Advanced knowledge of communication and routing protocols
• Advanced knowledge of network operating systems including Cisco, Palo Alto, and IOS. (Citrix Netscaler, etc.)
• Advanced knowledge of voice and call center environments including Cisco, Microsoft, Five9.
• Familiarity with network and voice analysis tools including LogicMonitor/Solarwinds
• Extensive experience with open-source technology, software development and system engineering
• Interest in Network/VOIP Engineering and its impact on business practices
• Excellent leadership and mentoring skills
• Excellent communication and organizational skills, and the ability to stay focused on completing tasks and meeting goals within a busy workspace
• Skilled at working with a team of engineers, or alone as required
• Cisco Certifications (CCNP, WebEx or equivalent)
• Certification as an Azure Administrator/Architect Certification, AWS Solutions Architect and/or Cloud Security Certification

The base salary hiring range for this position is $72,100 to $125,000. Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits.

In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities. Eligible employees may enroll in a full range of medical, dental, and vision benefits, 401(k) retirement savings plan, and an Employee Stock Purchase Plan. We also offer education assistance, free development courses, paid time off programs, paid holidays, a CVS store discount, and discount programs with participating partners.

About Us:

Signify Health is helping build the healthcare system we all want to experience by transforming the home into the healthcare hub. We coordinate care holistically across individuals' clinical, social, and behavioral needs so they can enjoy more healthy days at home. By building strong connections to primary care providers and community resources, we're able to close critical care and social gaps, as well as manage risk for individuals who need help the most. This leads to better outcomes and a better experience for everyone involved.

Our high-performance networks are powered by more than 9,000 mobile doctors and nurses covering every county in the U.S., 3,500 healthcare providers and facilities in value-based arrangements, and hundreds of community-based organizations. Signify's intelligent technology and decision-support services enable these resources to radically simplify care coordination for more than 1.5 million individuals each year while helping payers and providers more effectively implement value-based care programs.

To learn more about how we're driving outcomes and making healthcare work better, please visit us at www.signifyhealth.com

Diversity and Inclusion are core values at Signify Health, and fostering a workplace culture reflective of that is critical to our continued success as an organization.

We are committed to equal employment opportunities for employees and job applicants in compliance with applicable law and to an environment where employees are valued for their differences.